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Non-Product Related Assistance
Request for existing cases, user IDs, Portal navigation support and more
Request for existing cases, user IDs, Portal navigation support and more
Find here all the essential resources to get started with SAP. From initial setup of your S-user to accessing your SAP Convergent Mediation by DigitalRoute, public cloud edition system. Let's embark on your SAP Onboarding Journey today!
Key resources to get started
Explore essential resources on SAP's implementation guidance, tools, services, and more to plan your implementation!
Recommended to: Technical Team, Senior Leadership, Business Process Owners, other relevant implementation roles.
When: during project planning phase.
Key resources to get ready for implementation
Discover here the top enablement resources to enhance your skills and understand the key capabilities of SAP Convergent Mediation by DigitalRoute, public cloud edition.
Recommended to: Senior Leadership, Business Process Owners, other relevant implementation roles.
When: during project implementation phase.
Key resources to get enabled
Foundational Training
Introduces core concepts, including streams and functions; recommended for new users.
Applied Training
Hands-on training to apply Usage Engine Cloud Edition skills to real-world requirements. Requires foundational training.
Solution-Specific Training (when implemented by DigitalRoute)
Covers delivered streams and configurations, with troubleshooting guidance.
Contact DigitalRoute for more information.
Evaluate your readiness for Go Live to ensure a smooth transition, and familiarise yourself with post Go Live activities.
Recommended to: Senior Leadership, Business Process Owners, other relevant implementation roles.
When: 6 weeks before go-live.
Our recommended best practices