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Request for existing cases, user IDs, Portal navigation support and more
Request for existing cases, user IDs, Portal navigation support and more
Explore core technologies such as Joule, unraveling the impact of AI in commercial strategies, and critical security considerations. Bridge the gap between theoretical knowledge and practical application, focusing on how to leverage AI to drive innovation and efficiency within the business context. Enhance strategic decision-making and contribute meaningfully to your organization's digital transformation efforts.
When: Prepare phase
| Topic | Resources | What it is | Why it matters |
|---|---|---|---|
| SAP AI Strategy | Guiding Principles for AI | SAP's guiding principles explain how and why SAP is embedding AI across its products, covering the values, priorities, and direction behind every AI capability you will use. | Familiarize yourself with SAP's AI strategy helps you understanding the features you encounter and prepares you to have informed conversations with your team about AI adoption. |
| Responsible AI at SAP(opens in new tab) | Get an overview of the practices SAP followed to ensure its AI solutions are safe and aligned with human values. | Get a clear picture of how SAP governs its AI by knowing the ethical guardrails | |
| Explore Business AI Features | Business AI Catalog(opens in new tab) | Explore AI offerings available across SAP solutions, organized by product and business process, with an AI Estimator tool to help you understand potential costs. | If you are just starting out and wondering what AI can actually do for your business, the catalog is the best place to explore. |
| Joule | About Joule | Joule is SAP's AI assistant, built into your SAP cloud applications and infused with AI Agents to proactively assist you in every cloud application while automating complex processes. | Instead of navigating menus or writing reports manually, you can simply ask Joule, saving time on everyday tasks and helping your team work faster from day one. |
| About Joule Studio | Joule Studio is a capability in SAP Build that allows organizations to create Joule agents, automated helpers that can handle repetitive tasks across your SAP and non-SAP systems. | If the standard Joule capabilities do not fully match your business processes, Joule Studio allows you to tailor AI automation to your specific workflows without needing deep technical expertise. | |
SAP Joule for Consultants(opens in new tab)
SAP Joule for Consultants Activation Guide(opens in new tab) | A conversational AI solution that helps accelerate SAP project delivery with trusted guidance, implementation expertise, and best practices grounded on exclusive SAP knowledge. | Helps consultants and internal teams work faster and more effectively by reducing rework, improving decision-making, and accelerating time to value for SAP projects. | |
| AI Units Consumption | SAP Business AI Commercials Guide (TBD) | Understands how SAP AI Units work, the credit-based system SAP uses to measure and charge for AI feature usage across its products. | It is important to understand how consumption is tracked and billed. This resource helps you avoid surprises and plan your AI usage within your available budget. |
| SAP Cloud Identity Services | Authorization with SAP Cloud Identity Services(opens in new tab) | SAP Cloud Identity Services ensures secure identity and access management, maintaining security and compliance across cloud and on-premise environments. | Cloud Identity Services enhance security by managing login credentials and access permissions, and securely connecting with external services. |
| SAP Joule Readiness Service(opens in new tab) | A service designed for customers who want to get an unified SAP Joule experience with a centralized SAP Cloud Identity Services setup. |
Start by defining clear business goals and identifying processes suitable for AI automation to align with your strategic objectives. Evaluate your existing IT landscape, integration points, and dependencies to understand infrastructure capabilities. Establish governance frameworks to oversee implementation effectively. Prepare change management to support workforce adaptation to new AI-enabled workflows.
When: Prepare phase
| Resource | Description | Why it matters |
|---|---|---|
| SAP BTP AI Best Practices Guide(opens in new tab) | SAP BTP AI Best Practices is a curated collection of guides and patterns for implementing AI solutions on SAP Business Technology Platform. | This guide provides you the best practices to implement AI capabilities across your organization functionally and technically. |
| S(opens in new tab)AP Business AI Use Cases(opens in new tab) | Explore real-world AI use cases tailored to your line of business and see how AI capabilities help solve specific challenges and deliver measurable outcomes. | SAP currently supports over 200 use cases and continues to add more to meet evolving business needs and new opportunities. |
| AI Architecture Center(opens in new tab) | Discover AI-powered SAP reference architectures designed to reinvent business processes and automate tasks. Optimize efficiency, drive innovation, and transform your enterprise operations effortlessly. | Reference architectures provide a frame of reference that helps one get an overview of a domain while they provide a starting point for your own enterprise architecture effort. |
| SAP Business Accelerator Hub(opens in new tab) | SAP Business Accelerator Hub is a web application hosted by SAP that contains lot of prebuilt content across integrations & extension needs, APIs, AI and various other products. | To accelerate integration and extension, and to help you in digital transformation, you can discover, explore, and test the different types of content available on SAP Business Accelerator Hub. |
| AI Misssion Catalog(opens in new tab) | Implement your use cases on SAP Business AI, with step-by-step guidance and a well-established support from topic experts and SAP Community. | It serves as a central hub for exploring and understanding SAP Business AI and its various capabilities. |
SAP offers free courses designed to deepen understanding of AI at SAP and Business AI, providing insights into how these technologies can be strategically implemented within organizational frameworks. These courses help individuals grasp the fundamental principles and applications of AI in business contexts. Additionally, we have curated AI- guides that are valuable resources for exploring AI features available across various solution areas.
When: Explore phase