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Non-Product Related Assistance
Request for existing cases, user IDs, Portal navigation support and more
Request for existing cases, user IDs, Portal navigation support and more
Welcome to your SAP Solutions by BlackLine Onboarding Resource Center! This is your one-stop-shop for all the resources you need to seamlessly onboard your team and kick-start projects on the path to go live.
Find here all the essential resources to get started with SAP. From initial setup of your S-user to accessing to your SAP Solutions by BlackLine. Let's embark on your Onboarding Journey today!
Go through this content a few days after contract start date.
This guide explains what is SAP for Me, how to get access and manage your subscriptions, including SAP Enterprise Support.
You will receive a "Welcome to BlackLine email" with URL and login instructions and details on how to get started as a new customer.
Explore essential resources on SAP's recommended project methodology, tools, solution upgrades, testing, and more to plan your implementation!
Go through this content during project planning phase.
Find essential technical product documentation. When your BlackLine instance is created, access to the help portal is granted automatically.
Learn about solution key features, benefits and more.
Learn about solution key features, benefits and more.
Discover here the top enablement resources to enhance your skills and understand the key capabilities of your solution.
Go through this content during project planning phase.
Access complimentary and on-demand learning offerings on BlackLine University.
Designated BlackLine Administrators have additional privileges to help manage BlackLine training activities.
Ask questions in SAP Community, read blog posts and connect with SAP solution experts.
Evaluate your readiness for go-live to ensure a smooth transition, and familiarize yourself with post-go-live maintenance activities.
Go through this content 6 weeks before go-live.
Log SAP Accounting and Financial Closing Solutions by BlackLine support cases and service requests via SAP for Me under the Service and Support dashboard.
BlackLine upgrades and new releases are provided quarterly. All releases and dates are published in advance.
Find the information you need on security, compliance, privacy and cloud service performance.