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Technical Assistance
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Non-Technical Assistance
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Technical Assistance
Request technical support from SAP
Non-Technical Assistance
Request non-technical support or provide feedback on SAP Support Portal site
Enhancements to the SAP Business One application may be delivered in major releases or feature deliveries.
SAP provides at least five (5) years of mainstream maintenance for an SAP Business One release family and related add-on software products.
For the SAP Business One release family, the five-year mainstream maintenance period begins with the general availability date of the major release (for example, x.0) and covers any subsequent feature deliveries. The following conditions apply:
SAP Business One Release | Maintenance Phase |
---|---|
8.8/8.81/8.82 | Mainstream maintenance period ended |
9.0/9.1/9.2/9.3 | Mainstream maintenance period ended |
10.0 | In mainstream maintenance until December 31, 2026* |
* Dates are subject to change
The end of mainstream maintenance refers to the version and not to the overall product. For the product future and direction, always refer to SAP Business One roadmap.
Version 11 to follow after Version 10. More details on the schedule to be shared in 2024.
At the end of the mainstream maintenance period for an SAP Business One release, the following scenarios are possible:
Refer to the SAP Business One Upgrade Strategy for an overview of upgrade options.