Enhancements to the SAP Business One application may be delivered in major or minor releases.
We provide at least five (5) years of mainstream maintenance for an SAP Business One release family and related add-on software products.
For the SAP Business One release family, the five-year mainstream maintenance period begins with the general availability date of the major release (for example, x.0) and covers any subsequent minor releases (for example, x.1 and x.2) of the release family in question. The following conditions apply:
|SAP Business One Release||Maintenance Phase*|
|8.8/8.81/8.82||In Transitional Maintenance|
|9.0||In Transitional Maintenance|
|9.1||In Transitional Maintenance|
|9.2||In Transitional Maintenance|
|9.3||In Mainstream Maintenance until June 30, 2020**|
|10.0||In Mainstream Maintenance until June 30, 2022**|
* The Maintenance Phase information applies to both, SAP Business One on SQL and on SAP HANA
** Dates are subject to change
At the end of the mainstream maintenance period for an SAP Business One release, the following scenarios are possible:
Refer to the SAP Business One Upgrade Strategy for an overview of upgrade options.