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Technical Assistance
Request product support from SAP
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Non-Technical Assistance
Request non-product support or provide feedback on SAP Support Portal site
Technical Assistance
Request product support from SAP
Non-Technical Assistance
Request non-product support or provide feedback on SAP Support Portal site
Certificate-based authentication and single sign-on procedures provide a high level of security for applications with highly sensitive company data. Procedures for reliable trust relationship management, such as authentication delegation, single sign-on, and impersonation have become practically indispensable, bridging the security gap between users, systems, and applications. A reliable trust center, the core of public-key infrastructures, issues digital certificates, tying a digital identity to the user.
Key benefits of the SAP Trust Center Services
Customers and partners are also able to log on to the SAP Support Portal using their SAP Passport and benefit from the advantages of a certificate-based, single sign-on mechanism. If you do not yet use an SAP Passport in your SAP solution you can request an SAP Passport for single sign-on in the SAP Support Portal.
If in your business you perform transactions that transfer valuable information over the Internet to your business partners, it is essential to encrypt this information and protect it from unauthorized use. SSL server certificates (Secure Sockets Layer) uniquely identify servers beyond corporate boundaries and encrypt the transfer path.
The SAProuter is part of a firewall system and controls connections between internal and external networks. You can obtain special server certificates to validate Internet connections set up for support purposes between your company and SAP with SAProuter.
SAProuter certificates are free of charge for customers and partners.
Please choose a different Certificate Authority of your choice. In the SSL Server Certificates application in the SAP ONE Support Launchpad, you will still be able to review the list of certificates issued before September 1, 2020.
SSL server certificates ensure:
To order an SSL server certificate, you need authorization for authorization object SSL Certificate Administrator in the SAP support systems.
Usually, only system administrators have this authorization. Your system administrator can give you authorization.
A new SSL server certificate costs 260 EUR (+ sales tax).
Yes, you can order an SSL server certificate for all of your company's server systems.
Configure your server for supporting SSL
To read the server documentation, choose a server from the list below:
Tip: For servers not listed, read the instruction manual of the server. |
You cannot change or adapt your certificate.
You need to apply for a new certificate and have the current one cancelled.
Only the person who created the order can track its status.
No, you will need to order a new certificate. Your certificate is valid for two years.
Root Certificates
If you use web components (clients or servers) that do not already have these certificates, you can update these components by downloading the root certificates provided below.
The different root certificates are used for different purposes, as described below. If you are not sure which one you need, you can import all of them.
Root CA Certificates of SAP Trust Center Services:
We protect the download of the root certificates by using the Secure Sockets Layer (SSL) Protocol. SSL will provide you with an encrypted and authenticated channel to the host tcs.mysap.com for downloading the root certificates.
If you require assistance report an incident and be sure to include which browser and operating system you are using.