SAP Trust Center Services

Certificate-based authentication and single sign-on procedures provide a high level of security for applications with highly sensitive company data. Procedures for reliable trust relationship management, such as authentication delegation, single sign-on, and impersonation have become practically indispensable, bridging the security gap between users, systems, and applications. A reliable trust center, the core of public-key infrastructures, issues digital certificates, tying a digital identity to the user.

Key benefits of the SAP Trust Center Services

  • Enable secure collaborative business scenarios to mySAP.com customers by using asymmetric cryptography and digital certificates
  • Allows you to perform single sign-on to all internal and external systems
  • Provide secure access to current and future marketplaces on the Internet
  • No administration is necessary as the registration and authentication processes are fully automated
  • You are part of the SAP Trust Community, that is founded on SAP's existing customer base

SAP Cloud Trust Center

Trust, security, and compliance in the cloud – that's our commitment to you

Your business is built on trust, and you expect the same from your software provider. As a leading software provider and a cloud company, we're dedicated to building – and keeping – our customers' trust. That's why we're constantly improving our cloud solutions by staying ahead of the latest threats, building security into every layer of our cloud offerings, and adapting to the latest compliance standards.

Services Details

SAP offers you the SAP Trust Center Services to ease secure collaborative business

SAP Passport

Customers and partners are also able to log on to the SAP Support Portal using their SAP Passport and benefit from the advantages of a certificate-based, single sign-on mechanism. If you do not yet use an SAP Passport in your SAP solution you can request an SAP Passport for single sign-on in the SAP Support Portal.

SSL Certificates

If in your business you perform transactions that transfer valuable information over the Internet to your business partners, it is essential to encrypt this information and protect it from unauthorized use. SSL server certificates (Secure Sockets Layer) uniquely identify servers beyond corporate boundaries and encrypt the transfer path.

SAP Router

The SAProuter is part of a firewall system and controls connections between internal and external networks. You can obtain special server certificates to validate Internet connections set up for support purposes between your company and SAP with SAProuter.

SAProuter certificates are free of charge for customers and partners.

SSL Server Certificates

SSL server certificates ensure:

  • Secure and confidential data transmission
  • Your Internet servers belong to your company

Order the certificate - we take care of the rest:

  1. SAP checks your data (registration).
  2. SAP has Symantec provide your certificate.
  3. Symantec sends the certificate to your email inbox.

Cost: €260  + sales tax, Valid for two years (note: test certificates can no longer be ordered)

Term: Two years, and SAP will remind you by e-mail to order a new certificate. (note: renew is no longer possible)

Processing Time: Two working days

Prerequisites:

  • Certificate request for your web server
  • Authorization for object SSL Certificate Administrator (ask your system administrator)
  • Credit card (your details will be encrypted

 

SSL Certificate FAQs

To order an SSL server certificate, you need authorization for authorization object SSL Certificate Administrator in the SAP support systems.

Usually, only system administrators have this authorization. Your system administrator can give you authorization.

A new SSL server certificate costs 260 EUR (+ sales tax). 

Yes, you can order an SSL server certificate for all of your company's server systems.

Configure your server for supporting SSL

To read the server documentation, choose a server from the list below:

Tip:

For servers not listed, read the instruction manual of the server.

You cannot change or adapt your certificate.

You need to apply for a new certificate and have the current one cancelled.

Only the person who created the order can track its status.

No, you will need to order a new certificate. Your certificate is valid for two years.

Download Digital Certificates & Crytographic Software

Root Certificates

If you use web components (clients or servers) that do not already have these certificates, you can update these components by downloading the root certificates provided below.

The different root certificates are used for different purposes, as described below. If you are not sure which one you need, you can import all of them.

Root CA Certificates of SAP Trust Center Services:

  • SAP Passport CA Certificate
    Servers need this root certificate to verify SAP Passports. Therefore, you have to import this certificate in your web servers, for example, in front of your workplace or marketplace, to authenticate SAP Passport users.
  • mySAP.com Test CA Certificate
    This root certificate has the same purpose as the SAP Passport CA certificate, but it is only used for testing and demo purposes.

We protect the download of the root certificates by using the Secure Sockets Layer (SSL) Protocol. SSL will provide you with an encrypted and authenticated channel to the host tcs.mysap.com for downloading the root certificates.

Help & Support

If you require assistance report an incident and be sure to include which browser and operating system you are using.

  • Problems registering SAProuter use component: Network connection (XX-SER-NET)
  • Technical problems requesting certificates within Web AS: Secure Store and Forward (BC-SEC-SSF)
  • Problems with single sign-on: SAP Support Portal - Access (XX-SER-SAPSMP-ACC)
  • Check the status of an order: SAP Trust Center Service (XX-SER-TCS)