Landscape Hub (LH): Purpose, Key Components, and Value for Customers

Landscape Hub is a unified suite of customer self-service applications designed specifically for Private Cloud.

Objective: The primary objective is to explain how Landscape Hub empowers customers to independently manage and monitor their RISE landscape within the Private Cloud Enterprise.

This article covers the following aspects of Landscape Hub:

• Definition and positioning of Landscape Hub as a self-service solution
• Target audience (customers)
• Integration within the platform framework

Landscape Hub is a customer self-service portal specifically designed for customers to manage their Private Cloud landscape within the platform.

Key Components

The portal includes five main components:

• Skyline - 3D Landscape visualization with planned and actual views
• Gantt - Contract timeline with all phases.
• Users & Contacts - User and contact management functionality 
• Fund Consumption Report- Financial tracking and budget monitoring
• Onboarding Form - Initial setup and configuration interface 

This self-service approach empowers RISE customers to independently manage and monitor their landscape operations through a centralized portal 

This portal essentially puts landscape governance and operational oversight directly in the customer's hands. 

• Enable self-service - Give customers direct access to manage their landscape without constant SAP support intervention 
• Provide transparency - Offer clear visibility into users, system health, project timelines, and fund consumption
• Centralize management - Consolidate multiple landscape management functions in one portal
• Support decision-making - Deliver insights through monitoring tools (Skyline), timeline visualization (Gantt), and consumption tracking

Landscape Hub offers tools for landscape visualization, user management, onboarding, and financial tracking to simplify operations

Skyline 3D Visualization

Skyline provides a 3D landscape view with Time Travel and label management features.

Landscape Gantt Timeline

Landscape Gantt displays a contractual timeline showing phases, planned changes, and potential delays in projects.

Users & Contacts Management

Users & Contacts app manages profiles, roles, and ensures mandatory support functions like 24/7 helpdesk and DNS expert.

Fund Consumption Tracking with Digital Balance Statement

Fund Consumption is a dashboard that displays cloud credits, actual consumption and consumption forecast  with KPIs, Rollover, Loss of Fund, Overage depending on over consumption or under utilization of fund.

Customer Onboarding Form

Provides the digital onboarding form where the customer can get role-based access.

The Onboarding Form is the central interface for collecting and maintaining customer‑owned data required for delivery, spanning initial deals and Change Requests (CRs). Onboarding Form decouples commercial configuration from delivery preparation and enables a guided, version‑less, and increasingly automated flow into S2D, improving data quality, transparency, and time‑to‑delivery.

Landscape Hub empowers customers with complete self-service control over their landscape management through one unified portal, streamlining operations from onboarding to fund tracking, eliminating dependency on support teams.