Purpose: This guide helps administrators add new users and contacts to the SAP Landscape Hub and assign appropriate authorizations and functions to access Landscape Operations.

Before you begin, ensure you have:

• Administrator access. S-User Super Admins / Cloud Admins will have default Administrator access (Users & Contacts Admin Authorization) to SAP Landscape Hub. Once welcome e-mail is sent to such administrators, one of them should login to Landscape Hub to add other S-Users and manage authorizations/functions for themselves or other S-Users

• S-User IDs for users who require full system access

• A clear understanding of the roles and functions needed for each team member 

• Contact information for your Client Delivery Manager (CDM) for support

Users can access the Landscape Hub application using one of the following methods:

Method 1: Access via Email Notification Link

Super Administrators can access Landscape Hub using the URL provided in the email notification they receive. Regular users will not be able to access the application through this link, as they do not have the required authorizations assigned.

Method 2: Access via SAP for Me

1. Logon to SAP for Me: https://me.sap.com/home using your administrator credentials 

2. Click on: “Portfolio Products”, and later “My Product Portfolio” 

3. Choose tile: “Landscape Hub”

4. Landscape Hub will open in a new window.

5. Navigate to the Users & Contacts Application from the main dashboard

6. This application serves as your central hub for managing user access and authorizations

3.1 Adding New Users (with S-User IDs)

1. In the Users & Contacts Application, select Add New User button as depicted in the screenshot below.

2. Enter the User name, email or S-user number in the search box to search for a specific S-user. We can find the S-users and add them to Landscape Hub using the Add button. Refer this screenshot:

Information you can provide to Search user:

   - S-User ID

   - User name and contact detailsName or DL Name

   - Department/organizational information (if applicable)

3. Click Add to add the user to create the user account

Note: Only Super Admin/Cloud Admins can create new contacts. If Admins grant U&C Admin authorisation to another S-User they cannot create new contacts.

1. From the Users & Contacts Application, in “Add New” sub-window, select the “Create New Contact” link

2. Enter the contact information:

   - Name and email address

   - Phone Number

3. Click Add to create the contact account

4. Select the “Distribution list” checkbox to create a distribution list. Provide the required information and click on Add.

Enter the distribution list information:

   - Name of the Distribution list

   - Phone Number

Note: Contacts can be assigned specific functions so that SAP will know whom to reach out to. Contacts / or Distribution Lists ( DLs) will not get access to any of the applications inside Landscape Hub.
 

3.2 Assigning Authorizations

1. Select the user or contact from your list

2. Click on Add Authorizations.

3. Choose the appropriate authorization(s) from the available options:

- Review Landscape Independent/ Dependent role descriptions to ensure proper access levels

- Select one or multiple roles as needed

4. Click on Next Step to define the landscape. Select the required landscape/Solution/tier based on the requirement

5. Choose a complete landscape or expand Landscape, choose solution or expand Solution, choose tiers 

6. Navigate to the next step, review the summary, and click Save to finish adding the authorization.

3.3 Assigning Functions

1. Select the user or contact from your list

2. Click on Add Functions

3. Select the functions this person needs access to:

• Main Technical Contact

• Technical Administrator

• DNS Expert 

• Project/Implementation Manager 

• Technical Network Expert

• 24/7 Helpdesk

4. Click Next Step to choose landscape/Solution/tiers(s

5. Review the summary and make updates if required

6. Click Save to apply the functions and confirm the assignment

4. Expected Results

After completing these steps, you should see:

• New users and contacts appear in your Users & Contacts list 

• Assigned authorizations reflects in each user/contact profile

• Assigned functions visible under each user/contact's access permissions

• Users and contacts able to log in and access their designated areas within SAP Landscape Hub

• Appropriate access levels enforced based on assigned roles