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Non-Product Related Assistance
Request for existing cases, user IDs, Portal navigation support and more
Create and Manage Contacts
Purpose: To provide an overview and instructions on how to create new Contacts/ Distribution Lists and manage them.
1. Prerequisites
Only Super admins and Cloud admins can create Contact persons or Distribution lists(DLs) from Landscape Hub.
2. Access & Navigation Steps
1. Logon to SAP for Me: https://me.sap.com/home(opens in new tab) using your administrator credentials
2. Click on: “Portfolio & Products”, and later “My Product Portfolio”
3. Choose tile: “Landscape Hub”
4. Landscape Hub will open in a new window.
5. Navigate to the Users & Contacts Application from the main dashboard
3. Step-by-Step Instructions
Follow the steps below to add new contact or distribution list:
1. In the Users & Contacts Application, click on the Add New button
2. Click Create New Contact link from the "Add New" window to create a new contact
Note: Only Super Admin/Cloud Admins can create new contacts. If Administrators grant Users & Contacts Admin authorization to another S-User, they cannot create new contacts.
3. Choose the contact type as “Contact Person” and Enter the contact information:
- Name and email address
- Phone Number
4. Click Add to create the contact account
5. Select the “Distribution list” checkbox to create a distribution list. Provide the required information and click Add.
4. Expected Results
Added new contact/ Distribution list will be displayed in Users & Contacts page. Contact details can be modified as required.