⚠️ Important Notice

In Q4 2026, ESAC transitions to SAP Enterprise Support Managed Rollout with Hypercare — a structured, lightweight approach for launching new Continuous Quality Checks and Expert-guided Implementations within the standard delivery lifecycle. Quality assurance and customer feedback become integral to every launch, helping us accelerate time to market so customers can benefit from new content faster.

If you have any questions, please contact us at esac@sap.com

Customer value:
  • Hands-on support for customers' ongoing projects
  • Access to an exclusive circle of SAP experts
  • Early access to new support offerings
  • Co-create new SAP Enterprise Support content together with SAP
  • Influence Enterprise Support content to ensure it fits customer needs

Topics

Videos on our current workstreams*

Updated on a quarterly basis

Discover our new services: esac@sap.com

FULLY BOOKED - Continuous Quality Check: Security Optimization for SuccessFactors 

FULLY BOOKED - Continuous Quality Check: Security Optimization for SAP S/4HANA Public Cloud 

OPEN - Continuous Quality Check: Transformation Assessment for Sustainability

FULLY BOOKED - Continuous Quality Check: Security Optimization for SAP Integrated Business Planning

FULLY BOOKED - Continuous Quality Check: Transformation Assessment for SAP Extended Warehouse Management 

CLOSED - Continuous Quality Check: Transformation Assessment for SAP Transportation Management 

OPEN - Expert Guided Implementation: Configuring SAP Enterprise Service Management for Go-Live 

CLOSED - Expert Guided Implementation: Enabling AI Features in SAP Sales & Service Cloud Version 2 

CLOSED - Continuous Quality Check: Deployment Readiness for the Agent-Led Toolchain

No new or open workstream in Q4

Discover our new services: esac@sap.com

CLOSED - Revamped Customer Center of Expertise (COE) Accreditation Assessment

*Double click on the videos to view in full screen

Key-delivery components

  • Close Collaboration - Direct access to SAP Experts
  • Remote Enablement - Learn from SAP Experts through remote sessions
  • Homework Approach - Effective enablement through guided, hands-on experience

Next steps

1. Evaluate our available workstreams

2. Choose your focus area

3. contact us

esac@sap.com

4. Onboarding phase

5. Execution phase

6. Achieve your desired business outcomes

Contact us