SAP Enterprise Support Advisory Council

Your innovation channel to exclusively access the latest support deliverables, and to influence SAP's support offerings in a meaningful way.

The program is focused on the development and improvement of SAP Enterprise Support and SAP Preferred Care. By joining, you get access to an exclusive circle enabling you to become an early adopter of the latest support innovations and to profit from a bigger investment from SAP's side (such as hands-on expert advice).

Current Co-Innovation Focus Topics

A key objective is to receive valuable customer feedback to help us align our support offerings 100% with the needs of our customers, before we make new services generally available through the SAP Enterprise Support Value Maps.

Learn more about the SAP Enterprise Support Advisory Council by checking out this overview presentation.

Are you interested in joining the program? Please contact us today and let us know in which focus topic(s) from below you want to participate.

SAP Cloud Solutions

Drive innovation adoption. Leverage the full potential of your SAP cloud solutions. Receive guidance to realize business benefits. Identify gaps and work with SAP on a proof of concept.

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Presentation / Video


Use discovery services to learn about the benefits of switching to SAP S/4HANA Cloud. Get advice for every phase of your journey to SAP S/4HANA Cloud; discovery, design, realization, and go-live.

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Presentation / Video

Hybrid adoption using Integration

Drive Hybrid adoption and consumption of business processes on SuccessFactors, Hybris*, Concur and other cloud solutions*. Receive planning, configuration and quarterly adoption guidance based on SAP’s fit to standard Integration best practices using SAP Cloud Platform Integration and other middleware platforms*

*in restricted mode

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Presentation / Video

Business Innovation powered by SAP Cloud Platform

Develop your enterprise IoT strategy via discovery and roadmap services. Receive a proof-of-concept and adopt SAP Predictive Maintenance & Service, Cloud Edition. Adopt SAP Fiori in the cloud. Mobilize SAP Fiori applications.

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Presentation / Video

Pirelli: On the Way Towards Digital Transformation with the Help of SAP Digital Business Services

“We are happy to be in this program, we suggest it to other customers, too.”

"SAP Enterprise Support provided valuable insight, guidance, and support throughout the innovation journey and implementation of new features. Thanks to SAP's recommendations, we've gained greater autonomy in managing our HR solution."

- Mario Calabrò, HR System Manager, Pirelli & C. S.p.A.

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