Latest News (Last 6 Months)

New subsection added to the Functional Usage section: “Business Value (Last Month)”. Now you can see additional details for the last month usage, like how your industry peer group is using the same SAP products and compare the intensity of your usage with your peer group. You can also visualize the business value affected by the functional usage.  Find more in this blog.

The access for the S-users with authorization on the installation level has been approved. Now if an S-user has authorization for the installations of customer B but is assigned to a customer A (e.g. if a “head” account is managing all S-users), they get the access to SAP for Me reporting and are able to only see the authorizations from customer B. Previously they could not see any content due to the missing authorizations as only their assignment was proofed for the authorization access.

The Download PDF Report function allows you to generate customized PDF reports tailored to your specific needs using flexible filtering options.

This report delivers a comprehensive analysis of key performance indicators essential to SAP support cases, highlighting their importance in maintaining business continuity and quick issue resolution. With robust service level agreements, SAP support cases are crucial in ensuring and improving operational efficiency across different deployment scenarios.

The visualization of the License Consumption History has been added to Customer Insights reporting which allows you to immediately see the consumption trend overall or for special products / solution areas. Visit this blog for more details.

Would you like to know which cloud cases have been created by your cloud partner and sent to SAP Support? Now you can get this transparency on cases created by partner, and you can filter and analyze them in Customer Insight reporting. For more details visit this blog.

Short focused How-to Trainings has been created for you. Just select the videos you are interested in and learn how to get the most out of the functionalities in the Customer Insights dashboard. The training list is being updated continuously, see this blog.

The June 30^th is the last day when SAP ES reporting cockpit is still available. Starting from July it will be completely replaced by the 'Customer Insights' reporting dashboard available in SAP for Me.