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Spotlight News

Maintenance Notification: December 10, 2019

Due to maintenance, the following services will not be available for Sapserv5 (Japan) and Sapserv10 (China) on Tuesday, December 10, 2019, from 19:00-20:00 JST (18:00-19:00...

Maintenance Notification: November 9, 2019

Due to maintenance, there will be multiple interruptions for Sapserv7/9 (VPN connections) on November 9, 2019, from 10:00 – 18:00 JST (9:00 – 17:00 China...

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Outlined here are the communication channels, Next-Generation Support tools and support resources available to you whenever you need our assistance.

Mohammed Ajouz, Global Head of Product Support at SAP, personally welcomes you in this short video. 

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If you are currently facing disruption due to incomplete SAP support backbone migration, please check the Note 2874259.

This also contains a workaround for how to download Digitally-Signed SAP Notes if it is still not configured for your systems.

Please refer to the section: SAP NOTE DOWNLOAD