The following Checklists provide instructions (by support package of SAP Solution Manager 7.2) on what you have to do to establish connectivity to SAP's updated support backbone infrastructure. The Checklists are the lead documents regarding continuing connectivity to SAP's updated support backbone.
Please note: SP08 and SP09 are the recommended support packages to ensure full connectivity. This is especially important if you are using incident forwarding to SAP in the ITSM scenario.
The Checklists in the tables below apply to SAP Solution Manager systems only. Analogous guidance for managed systems and Focused Run for SAP Solution Manager can be found in the Support Backbone Update Guide.