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SAP BTP, Neo environment - up to SAP Focused Run 3.0 FP01
This page describes the monitoring setup for SAP BTP, Neo environment with SAP Focused Run up to 3.0 FP01.
Request for existing cases, user IDs, Portal navigation support and more
This page describes the monitoring setup for SAP BTP, Neo environment with SAP Focused Run up to 3.0 FP01.
Determine Root URL
The API Root URL for SAP Business Technology Platform depends on the host on which your account is hosted on. The host depends on the region as described here:
Create User for Java Log Monitoring
To connect to SAP Business Technology Platform to collect Java application exceptions you need to provide Focused Run with a user that is allowed to read the default trace.
Write Java Errors into Default Trace
This last preparation step starts already during the development of the SAP Business Technology Platform application. To be able to collect application errors, these errors must exist in the default trace for the SAP Business Technology Platform java application. Hence developers must write meaningful errors in this trace. The quality of the monitored exceptions completely depends on the quality of the exceptions written by the developer.
As a prerequisite you need to setup SAP BTP Alert Notifications, specifying which BTP technical events you want to subscribe (and therefore collect in Exception Monitoring). In case you already have subscriptions in place, you have to make sure that for all relevant technical event subscriptions in SAP BTP Alert Notifications, you add the Store Action (see also SAP Help of SAP Alert Notification for SAP BTP).
Enable SAP Business Technology Platform Alert Notifications
Receiving alert notifications is done via the Alert Notification Service which can be enabled for your SAP Business Technology Platform account.
Important: Please be aware that the use of this service is quota based (billable)!
To enable the service please follow the documentation:
Gather Connection Information
To authenticate towards the service you have to create an OAuth client in SAP Business Technology Platform. Information how to do this you find here:
Please make sure to note down or copy the client secret, as it cannot be retrieved later on.
You will need the following connection information to connect SAP Focused Run.
Import the SSL certificate for Cloud Foundry
Even if used in the SAP Business Technology Platform (Neo) the alert notification service technically runs in SAP Business Technology Platform (Cloud Foundry). To make sure that SAP Focused Run can receive alert notifications successfully, you have to import the SSL certificate for Cloud Foundry additionally to the SSL certificate for Neo.
Enable Automatic Trace Upload for SAPUI5 applications
You can enable the automatic upload of the client side trace data, which starts in the background when a trace is ended. Therefore, perform the following steps in your WebIDE or development platform for the SAPUI5 applications in focus.
Note: This operation has to be repeated for each relevant SAPUI5 application.
Input Values for SAP BTP, Neo environment
If you want to use ANS and Java Logs in Neo, you can use one the root URLs for Neo. The actual distinction happens in the end-point configuration.
Input Values for SAP BTP, Neo environment
For Neo, you can collect ANS events as well as java logs. Since the root URL between ANS and java log differs, you have to create two endpoints if you want to collect both types of data in Neo.
End-points for Neo
If you want to collect alert notifications:
If you want to collect java logs: