Contact Us
×
How you can contact us:

  • Technical Assistance

    Request product support from SAP

  • Non-Technical Assistance

    Request non-product support or provide feedback on SAP Support Portal site

SAP Integration Suite (Cloud Integration)

SAP Integration Suite (Cloud Integration) is a technology used to integrate processes and data between SAP cloud applications, 3rd party applications and on-premise solutions. We can monitor this integration with Interface and Connection Monitoring and Exception Management by monitoring the IFlows inside SAP Integration Suite (Cloud Integration) and create alerts in case of errors or performance problems.

Prerequisites

Before you can start the setup in SAP Integration Suite (Cloud Integration) you have to gather some information on your companies SAP Integration Suite tenant.

Depending on your findings the setup will have to be performed in different ways.

Find your Operations Platform

Identify whether your SAP Integration Suite (Cloud Integration) tenant runs on Neo or on Cloud Foundry. To do so please check the URL of your tenant:

  • URL of a Neo tenant looks like: https://<tenant Id>-tmn.hci.<landscape>.hana.ondemand.com/
  • URL of a Cloud Foundry tenant looks like: https://<tenant Id>.<system id, e.g. it-cpi001>.cfapps.<landscape>.hana.ondemand.com/

Find your ID Provider

Check if your tenant uses the SAP ID service or a custom Identity Provider (IdP). 

  • Go to the SAP BTP Cockpit → Access the subaccount used for SAP Cloud Integration → Security → Trust Configuration 
  • Check if a custom IdP is used. If there is only the "Default Identity Provider" you are using the SAP ID Service.

Connect SAP Integration Suite (Cloud Integration)

Perform the step described on the page below to connect SAP Integration Suite (Cloud Integration) to SAP Focused Run. Choose the correct platform for the setup:

Integration Monitoring Setup

Available Monitoring Categories

For SAP Integration Suite (Cloud Integration) the following monitoring category is available.

  • SAP Integration Suite: Collects IFlows that are sent through SAP Integration Suite (Cloud Integration)

For the category 'SAP Integration Suite' you can collect payload information via custom attributes from the IFlow and display this payload in the AIM application in Focused Run. You can then use this information to search for related messages in PI or SAP Cloud Integration, related IDocs, or related web service calls. Find out how to set up the collection of payload information under Collecting Business Context for Integration & Exception Monitoring.

Available Filter Options

SAP Integration Suite

You can collect all IFlows or you can use a filter to restrict the data collection: 

  • Status: Possible statuses are:
    • COMPLETED
    • ESCALATED
    • FAILED
    • PROCESSING
    • RETRY
  • IFlow Name: Name of the IFlow for which you want to receive exceptions
  • Message: Filter on the error message 
 
 

Available Metrics

For SAP Integration Suite (Cloud Integration) the following metrics are collected:

SAP Integration Suite

  • SAP Cloud Platform Integration exceptions: Indicates that new exceptions were collected during the last data collection interval 
  • SAP Cloud Platform Integration issue for longer than N minutes: Indicates that a message is in a critical state for longer than n minutes