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SAP EarlyWatch Alert - Notification and Email Distribution

SAP has introduced several options to stay on top of the SAP EarlyWatch Alerts (EWA) and distribute EWA reports and EWA alerts to interested parties via mail. 

Send Email Manually with a Link to a Single Report

Go to the https://me.sap.com/app/ewaviewer/

Select a report and open it in the UI.


To send a link to a report in the select the envelop icon (on the top right corner). This will open your local mail client with a template including a link to the report.

Use the Notification Framework of SAP for Me

If you are using SAP for Me, you'll know the Notification Management. A prominent “bell” icon in the header informs you about important updates and information – e.g. new SAP Notes or KBAs meeting your personal filter settings, legal changes, or cases.

Subscribe to EWA reports in the Service Message app

Enter the service message app via:
https://me.sap.com/app/servicemessage

Enter a customer number.


Select the "service type" EarlyWatch Alert" and click "Go.


A list of only EWA reports should appears. Now click "Standard" in the upper left corner.


Click "Save As".

A dialog appears: Give your view a name AND select Notifications. Click "Save". Your filter values have been saved and they are decisive for the notifications.


In the upper right corner, you can find the notification bell icon.


You make these settings in Settings > SAP ONE Support Launchpad.


In the new screen (below) you can now select the notification channel.


You are done. From now one you get a notification for each new SAP EarlyWatch Alert service report arriving for your customer selection.

See also SAP Note 2530034 - How to set up e-mail, SMS, and/or launchpad notifications - SAP ONE Support Launchpad / SAP For Me

Subscribe to Decisive Red Alerts via Notification Framework and EWA Workspace

In order to improve usability of the Workspace the development team enabled the Notification framework in SAP for Me to send out notification for critical alerts while they are processed instead of looking it up each week in the SAP EarlyWatch Alert Workspace.

In order to enable notifications, you need to create a filter view, a customized filter query in EWA Workspace. In order to receive the EWA Notifications the user must have at least one view saved.

Go to EWA Workspace (https://me.sap.com/app/ewaworkspace)

Set any filter values (e.g. customer number, database type)


Click on arrow right side of icon Standard *

Click on Save As button.

In the Save View popup enter a name for the view


Click "OK"

With that we can enable Notification for the saved view.

In the upper right corner, you can find the notification bell icon.


You make these settings in Settings > SAP ONE Support Launchpad.


A new screen appears. You need to select "SAP EarlyWatch Alert Workspace" to configure notification for Views and Cards.

You can now enable notifications for new decisive red alert in the SAP EarlyWatch Alert reports and other alerts from predictive scenarios related to the filter Settings save in the view.


You are done. You will be informed automatically by the channel you have chosen whenever a new critical alert is processed (relevant for the selected filter view).

See also:

https://blogs.sap.com/2020/09/15/stay-informed-about-new-sap-earlywatch-alerts-you-are-interested-in