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Non-Product Related Assistance
Request for existing cases, user IDs, Portal navigation support and more
Request for existing cases, user IDs, Portal navigation support and more
This table provides a list of functionalities which are part of SAP Solution Manager, but do not fit into the major ALM processes (like Implementation, Operations and Service, for example). Still, it needs to be considered how to handle these functionalities in the future when moving from SAP Solution Manager to SAP Cloud ALM.
| SAP Solution Manager | SAP Cloud ALM | Additional Information | ||
|---|---|---|---|---|
| SAP EarlyWatch Alert | not in scope | SAP EarlyWatch Alert Workspace [Learn more(opens in new tab)] | ||
| Landscape Management | Landscape Management | Landscape management enables you to get an overview of your services, business services, and systems that you use for your cloud solutions .[Learn more(opens in new tab)] | ||
| System Recommendations | not in scope | Functionality available in the System Assistant [Learn more(opens in new tab)] | ||
| SAP Engagement and Service Delivery | Service Delivery | Transition to Service Delivery to facilitate collaboration and transparency along the entire end-to-end SAP service delivery process. [Learn more] | ||
| Focused Insights | built-in analytics | SAP Cloud ALM provides built-in analytics within many use cases, as well as cross-use case analytics. Additionally, you can connect external analytics tools via API. | ||
This table provides a list of functionalities which are technically part of SAP Solution Manager, but not related to ALM at all. Many of these functionalities are run on SAP Solution Manager because it is is a central system in the customer landscape, but are part of SAP Basis and need to move to other systems when moving away from SAP Solution Manager.
For this reason, it needs to be considered how to handle these functionalities in the future when moving from SAP Solution Manager to SAP Cloud ALM.
| Functionality | SAP Cloud ALM | Additional Information | ||
|---|---|---|---|---|
| SAP License Administration Workbench (LAW) | not in scope | SAP LAW is an SAP basis functionality, not a specific SAP Solution Manager functionality, although many customers run LAW on their SAP Solution Manager system. | ||
| Central User Administration (CUA) | not in scope | CUA is an SAP basis functionality, not a specific SAP Solution Manager functionality. If CUA is running on SAP Solution Manager, it needs to be moved to another system during transition to SAP Cloud ALM.
SAP Cloud ALM uses the BTP Identity Authentication Service for central user management of BTP-based systems. | ||
| System Landscape Directory (SLD) | not in scope | SLD is part of SAP NetWeaver. You can find out more on options for SLD here(opens in new tab). | ||
| Maintenance Planner | not in scope | Maintenance Planner is an SAP support application, not a specific SAP Solution Manager functionality. You can find out more details about maintenance planner here. | ||
| Distribution of Maintenance Certificates | not in scope | With the new automatic check for maintenance eligibility no upfront distribution of maintenance certificates is required anymore. You can find out more here. | ||