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Request for existing cases, user IDs, Portal navigation support and more
Configure the Integration with
SAP intelligent Robotic Process Automation
Prerequisites
Prerequisite for using SAP intelligent Robotic Process Automation with Operations Automation are the following:
- You have subscribed to an SAP Business Technology Platform account with activated SAP intelligent RPA Service in one of the sub accounts.
- You are developing in the intelligent Robotic Process Automation Factory automations that either resolve error situations or alerts detected by SAP Cloud ALM or orchestrate and automate regular operational tasks. These automations should be triggered automatically or manually from SAP Cloud ALM for Operations as a follow up action to an alert.
- You have enabled access to SAP Intelligent RPA APIs as described here and are aware of the service key properties client id, client secret, uri, url in section uaa .
- You created an API key for each SAP intelligent RPA environment in which SAP Cloud ALM shall trigger automations. The API key needs to have the following scopes active: environment_read, trigger_read, trigger_execute.