Provisioning Status Card

The Provisioning Status(opens in new tab) card shows all your system provisioning requests and their status for supported products. It has these status types:

  • Request Submitted
    The provisioning request is sent to SAP.
  • Provisioning Triggered
    Provisioning process started.
  • Conversion Triggered
    Conversion process started.
  • Error
    Something went wrong. The process is being monitored and should be fixed by SAP. You can also report a case to resolve the problem more quickly.
  • Provided
    Provisioning is completed.
  • Blocking in Process
    The system will be blocked soon due to customer request or contract end.
  • Blocked
    System is blocked due to contract end. The Cloud service is available in read-only mode, where you can continue to extract data. If the cloud service does not support a read-only mode, full is blocked.
  • Unblocking
    System is live again after the contract is renewed.


Procedure

  1. From the sidebar, select Systems & Provisioning → Provisioning tab → Provisioning Status card. It contains the following columns:
    • Provisioning Product – The product type of a system.
    • System Role – Defines which system roles the user is allowed to provision. For example, Production, Development, or Test.
    • Materials – The materials to be installed on the system. The corresponding contracts including the material are also shown here.
    • Contract End – The end date of the contract. Also shown (in gray) is the contract start date. 
    • Status – see above.
    • Provisioned System – If a system is Provided, the provided system number and name are shown here. Click to enter the system details page.
  2. Use Search to find a specific entitlement, or click the Filter to select the filter criteria you want at the top of the list.
  3. Select Materials to see which materials are part of this system.
  4. Select a Provisioned System to see the system details page for the provisioned system.
  5. Select Main Contact Person IT in the Actions column on the right to find the person who will be notified when the system is provisioned. Select Launch System    to launch the system.