SAP EarlyWatch Consumption(opens in new tab) is key to understanding if the customer is using this important tool showing visits to the tool and the different cards of the tool along with if the customer has set up personal notifications.
The key areas where customer visits are tracked are listed below. For details on what the customer can see in these areas, please visit the EWA Workspace directly and use the help provided there, here we are just focusing on the usage metrics.
- EWA Workspace – this is just a call to the workspace in general (note, if the customer has personalized and removed the card ‘top systems’ then this is no longer counted).
- EWA Viewer – is when the customer has entered into the EWA Viewer. This can actually happen in many ways, for example, in the EWA dashboard of a system (selected a top system), by selecting a section of the donut chart for overall rating, or even just entering the EWA Viewer directly from the SAP ONE Support Launchpad.
- HANA Memory Prediction – is when the customer has clicked on the „main memory SAP HANA“ card.
- EWA Dashboard – is when the customer selects a single system from the Top Systems card in the workspace.
- EWA Performance Trend – is when the customer clicks a bar of the chart in the card Top Deviation in Response Time.
- EWA 2 Billion Record Limit – is when the customer clicks on the card 2 Billion Record Limit.
- EWA Number Range Forecast – is when the customer clicks on the card Critical Number Ranges.
- EWA Solution Finder – is when the customer enters into the EWA Solution Finder tool.
The key notifications that you can turn on are for the following:
Decisive Red Alerts – decisive red alerts are those red findings in the EWA report which are deemed critical enough to make the rating on the entire EWA red.
2 Billion Record Limit for Critical Tables – HANA tables are restricted to two billion rows per partition, so in case a table is approaching this limit a notification can be sent.
2 Billion Record Limit for Solved Tables – Once a HANA table that was approaching the two billion rows per partition has been resolved a notification can be sent.
SAP HANA Memory Forecast - The Index Server Memory Usage of the SAP EarlyWatch Alert Service reports and forecasts the memory usage in the index server of your SAP HANA databases. If the memory consumption of the index server approaches the effective allocation limit, table unloads or even out-of-memory dumps may occur. This notification will trigger when index servers are approaching the effective allocation limit.