1. From the sidebar, select Portfolio & Products.
2. Do one of the following:
   • Select the Overview tab, locate the My Product Packages card(opens in new tab), and then click a listed product or package.
     You are taken to the Provisioning & Integration dashboard of that product or package.
     If you cannot see your product or package in this card, click View all to go directly to the My Product Packages tab.
   • Select the My Product Packages tab(opens in new tab). Click on the product or package in the tile or list view.
     You are taken to the Provisioning & Integration dashboard of that product or package. 

Tip: 

If you’re unable to access the My Product Packages tab and card, make sure you already have the relevant installation numbers assigned to your Cloud Administrator role:

1. Go to the Users & Contacts dashboard.

2. Under the My Important Contacts tab, view all current users and their authorizations.

3. Locate someone with the Cloud Administrator role for the relevant installation number.

4. Request them to assign you the necessary product or package's installation number. 

The Provisioning & Integration dashboard of the selected product or package includes the following tabs:

• Overview tab – Shows several cards with information about your product or package:
  • General Info – Displays high-level information about the product or package, the number of entitled applications, the number of solutions created for these applications, and a product documentation link where available. 
  • Quota Overview – Displays general quota assignment details (not relevant to all products and packages). To view all quota assignment details, open the Quota tab.
  • Recent Solutions – Displays the most recent solutions created or modified, including their status and number of tenants provisioned. 
  • Solution Status Overview – Provides a snapshot of the distribution of the generated solutions by status in the product or package. 
• Applications tab – Allows you to provision your product or package's applications using the wizard.
  The wizard guides you through the necessary steps with minimal input parameters, assigning a planned quota if it is required, and selecting systems for each application. The wizard automatically provisions the necessary cloud tenants. See Provisioning an Application.
• Solutions tab – Shows your existing solutions. Use the View in Resources action to take you to the Resources tab, where you can access each solution's parameters, tenants, links, and more. See Viewing Solutions and Tenants. 
• Resources tab – Allows you to explore and manage the resources associated with your provisioned applications, including the creation and structuring of your solutions into folders and resource groups. See Managing the Account Hierarchy.
• Customer Landscape tab – Provides you tools for integrating the provisioned systems using formations. See Integrating Provisioned Applications.
• Quota tab – Provides a comprehensive view of the quota distribution across your applications and their provisioned tenants within your solutions in the current product package. It displays the purchased quota, the assigned quota for each application (or group of applications, depending on the product package's quota model), and the number of solutions created.
  While the displayed quota assignments are intended for landscape planning, actual consumption can be monitored using dedicated dashboards in SAP for Me.
  You can adjust quota assignments, by editing the corresponding solutions in the Solutions or Resources tabs. 

If you're entitled to a particular product or package through multiple contracts and you're authorized to view multiple instances of these products or packages, you can switch between them using the Switch Entitlement System drop-down in the header of the Provisioning & Integration dashboard.

Additionally, you can:

• Provide a friendly display name for each entitlement system, replacing the default system identifier with a name that is more meaningful to you and your team. This option is available even if you have a single entitlement system.
  The display name you assign is propagated across SAP for Me, including the Systems & Provisioning dashboard.

• Set your own default entitlement system for each product package. This means that if you have multiple entitlement systems, the dashboard will automatically load your preferred entitlement system when you open a product package.

Applications are activatable components that comprise a product or package, and which you can provision as a self-service in SAP for Me. 

When provisioning an application, a Solution resource is created, representing the provisioning and integration of the associated application. The solution includes the input values of the provisioning parameters specified by you in the provisioning wizard, and the tenants generated during the provisioning process. The status of the Solution resource represents the readiness of the tenants and the integrations between them.

Tenant resources represent application instances, showing the configuration parameters that you entered for provisioning, and access information to the application’s dashboard via an application URL. 

Each tenant has a related System that includes information about integrations with other SAP systems. These systems can be logically grouped and extended in business scenarios through formations, simplifying the connectivity setup and providing a unified view of all components.
 

In the Resources tab, you can organize your account using nested folders and resource groups.

Why organize your account structure?

Organizing your account structure by folders and resource groups allows you to manage your projects, departments, and resources so you gain overall clarity, governance, operational efficiency, and scalability. This is especially so in complex IT environments, such as multi-cloud, enterprise, or SaaS systems. 

For example, to reach organizational clarity in your account structure, you could:

• Structure it by business unit, region (e.g., EMEA, APAC), or environment (e.g., Development, Testing, Production). 
• Separate it by responsibilities (e.g., Marketing, Finance, HR, product teams). 
• Map resources by cost centers, departments, or projects.  

What's the difference between folders and resource groups?

• Folders – These are general-purpose containers to help you structure your account by project, department, geographical location, or any other criteria that best suits your needs. Folders can be created within other folders, allowing for a flexible and nested organizational structure.
  The root of your account structure is the Organization from which all folders and resource groups branch out.
  
• Resource Groups – These allow for the management of services and resources with a shared lifecycle as a single entity. This helps you handle related resources collectively. Resource groups can only be created under folders or directly within the organization. They cannot be nested within other resource groups. They must be the end nodes of each branch in your structure.

Example of a hierarchical account structure 
Organization → Folder ("Finance") → Sub-Folder ("EMEA") → Resource Group ("Payroll Services")
 

To manage your account hierarchy:

1. Go to the Resources tab.
2. Click Create to add new folders or resource groups.

Tips:

• The main table offers both hierarchical and flat views for better resource management. The tab includes options to search and filter resources, making it easy to find specific items within the account hierarchy.
• By clicking on a listed resource, detailed information such as status, type, parameters, and quota can be viewed.
• You can also add new folders or resource groups by selecting Create in a container's context menu.
• While you can change the display names of your folders and resource groups after they’ve been created, you cannot modify their technical names.
• You cannot move existing containers and their resources within the account hierarchy.
   

To provision an application:

1. Go to the Applications tab.
2. Click Start Provisioning next to the desired application.
3. Follow the steps in the provisioning wizard to complete the setup. 
   
   Tip:  The input provisioning parameters are unique to each application in the product or package. Use the field-level help in the wizard for assistance. We also recommend that you refer to documentation of the relevant product or package for specific information about configuring these parameters.
   
   

4. Go to the Resources tab to monitor the status of the new Solution resource generated by the provisioning wizard.

When the Solution resource achieves the Ready status, all associated tenants are successfully provisioned and integrations are fully established. You can then begin utilizing the application using the tenant’s access URL.
 

To view the status of a provisioned application within the product or package:

1. Go to the Resources tab.
2. Find the Solution and Tenant resources for the application in the account hierarchy.
3. Check the Status column for the resource state or click on a resource for more details.

Tip:  If a resource is in a Failed status, consider using the Retry action to potentially resolve the issue before reaching out to support. You can find this action in the resource's context menu in both the Solutions and Resources tabs.

The solutions you've generated in your product or package represent the provisioning and integration aspects of the selected applications.

To view your solutions, tenants, and their details, you have following options:

• Open the Solutions tab where you see all your generated solutions. You can edit and delete your solutions directly from this tab.   
  Tip: To view the solution's details and its tenants, click the ... (Actions) context menu of the solution and choose View in Resources. This will take you to the Resources tab with the solution already selected.
• Open the Resources tab, switch to Flat View and choose the Show Solutions and Tenants mode where all the solutions and tenants for the current product or package are filtered and listed for you. You can then do the following:
  
  1.    Expand a solution's node in the account hierarchy to view its provisioned tenants.
  2.    Click the row of a solution or tenant to open its details view.
         For example, the tenant details view display information such as its provisioning parameter values, links, and assigned quota (where relevant).
  3.    Use the … (Actions) context menu to perform additional tasks, where available.

Once you’ve provisioned an application and the generated Solution is in the Ready status, you can make further changes using the provisioning wizard. Note that some parameters might not be editable after the application has been provisioned.
 

To edit a provisioned application:

1. Go to the Resources tab.
2. Locate the Solution resource associated with the provisioned application that you want to modify.
3. In the ... (Actions) context menu of the Solution, choose Edit. The provisioning wizard launches.
4. Make the necessary changes using the provisioning wizard.
5. Save your changes and wait for the edited Solution resource to achieve the Ready status.
   It can take a while for a Solution to reach the Ready status.
    

You can deprovision an application by deleting the Solution resource that is associated with the provisioned application. Deleting a solution results in the permanent deletion of all its data, including tenants created during provisioning, potentially impacting productive data.
 

To deprovision an application:

1. Go to the Resources tab.
2. Locate the Solution resource associated with the provisioned application that you want to deprovision.
3. In the ... (Actions) context menu of the Solution, choose Delete.

It can take a while for a Solution to be removed completely. 
 

The Customer Landscape tab allows you to integrate the provisioned applications using formations.

Tips: 

• Before doing this, you need to have the respective application provisioned in the Applications tab. See Provisioning an Application.
• You can also edit provisioned applications in the Resources tab. See Editing a Provisioned Application.

In the Customer Landscape → Systems tab, you have the systems for which you've already provisioned applications. To ensure you have all your systems listed, choose Refresh. You can add the systems for the system types you have requested consent.

In the Customer Landscape → Formations tab, you create formations which enable the automated integration between a set of your provisioned SAP systems. Depending on the integration scenario, you can choose from different formation types. Choose Create Formation and follow the steps in the wizard to set up the new formation and include the respective systems.

If you no longer need the integration between your SAP systems, you can delete the integration in which they are included.
 

For some systems or system types, you may need additional authorizations.

For Systems

Authorization may be required so that:

• You can use these systems in formations.
  You have the system listed in the Systems tab, but to include it in a dedicated formation, you need to request a consent. In this case, when requesting consent for a system, you have to select the Integration scope.
• You have an application you are subscribed to added to the Systems tab.
  SAP Partners develop multitenant applications and sell subscriptions to their customers. When you as a customer buy a subscription to such an application, the SAP partner sends you a URL for this application.
  In this case, when requesting consent for a system, you have to select the System Sharing scope.

For System Types

You may need an authorization to have a specific system type shared with you so you can add systems of this type. You need to provide the namespace of the system type and specify the Sharing System Type scope.

In the Customer Landscape → Consent Requests tab, you request access to a dedicated system or system type.

To send a consent request for a system, you need to use one of the following property options:

• System URL – you take the URL from the email the SAP Partner has sent you, or from the System Details in the Customer Landscape → Systems tab.
• System ID and System Namespace – you get the values of these properties from System Details in the Customer Landscape → Systems tab.

You also need to define the scope. These are the scopes you can select:

• Integration
• System Sharing

After you request a consent for a system, check the status of the request in the Customer Landscape → Consent Requests tab. Once the status is Approved, you can continue with the scenario in mind. 

To send a consent request for a system type, you need to specify:

• Namespace – this is the namespace of the system type for which you request consent.
• Scopes – select the Sharing System Type option.

In the Customer Landscape → Consent Requests tab, in the Incoming Consent Requests section, you approve or reject consent for a system or system type in one of the following cases:

• As an SAP partner, you develop multitenant applications and sell subscriptions to your customers. When customers have subscribed to your application, they may want to request consent from you, so they have a respective system of this application in their Systems tabs.
• As a system administrator, giving additional authorizations so the system can be included in a formation.
• As a system administrator giving additional authorizations to a system type so customers can add systems of this type in their Systems tabs.