The Commissions page allows you to view your CCFlex and CCP payments for a specific customer.
In order to view the Billing page, you will need the Manage Invoices and Payments authorization to be assigned by your Customer Super Administrator. If you do not know who your Customer Super Administrator is, please reach out to the Customer Interaction Center.
1. In the Customer Success Dashboard, click on the customer’s name.
2. Click on the Commissions tab.
3. You can view payment information related to the three main types of commission payment:
Cloud Choice, Flex Model Consider & Select Commission Payments
Your commission is processed once SAP receives full payment of your customer’s first invoice. Click See More to see the current customer invoice status. Please ensure you are meeting Cloud Choice, flex model eligibility requirements at all times. For more information including details on partner invoices and self-invoicing, please visit SAP Partner Portal | SAP PartnerEdge Cloud Choice. (opens in new tab)
Cloud Choice, Flex Model Adopt & Operate Commission Payments
Your commission is processed following a successful check of customer payment status, an approved Adopt & Operate POS for the relevant commission period, and your company meeting Cloud Choice, flex model eligibility requirements. Click See More for details of the commission period and customer payment status. Check current Adopt & Operate POS status on your Customer Engagement card. Your payment value will include tax (if applicable for your country).
Cloud Choice, Profit Option Commission Payments
Your commission payment will be processed after full customer invoice payment and a successful check of your Cloud Choice, profit option eligibility status. Details are available by clicking See More. All renewals will be managed under Cloud Choice, flex model. Please ensure you are eligible to continue to support your customers. Your payment value will include tax (if applicable for your country).
Order Block
If your account is in 'Order Blocked' status, you will see this message:
Order Blocked status might prevent new orders being booked and might prevent payment to you as your account shows unpaid and due invoices.
Blocks will be lifted if all blocking relevant invoices are paid.
You can view some invoices in SAP for Me today by going to the Finance & Legal Billing tab(opens in new tab). Invoices are available for some Partner invoices. You can view the available countries here: How can I pay invoices as a customer via credit card in SAP for Me?(opens in new tab)
*Please note: Global invoices such as Test & Demo, SAP PartnerEdge grouped accounts (with a Partner Group Agreement in place) and PartnerEdge Build program fees are not yet available. Therefore, you may see an incomplete view of invoices today.
Further enablement is being rolled out on a phased global basis. If currently not available in your country, please login to Biller Direct.
In order to view the Billing page, you will need the Manage Invoices and Payments authorization to be assigned by your Customer Super Administrator. If you do not know who your Customer Super Administrator is, please reach out to the Customer Interaction Center.