Search

The central search in the SAP for Me header helps you quickly find information you need.

For example, you can search for S-users in your company, products, licenses, systems, and other areas.

Related info

Search support knowledge

Process

  1. Place the cursor in the Search box in the SAP for Me header.
    A list of your recent searches and favorites is displayed.
  2. Click Delete    to remove an item from the search history.
     

Start entering your search term. The search displays suggested results of different types:

  • SAP Notes/KBAs (Knowledge Base Article) 
    If you enter 1-10 digits, a link to the matching SAP Note or KBA appears, providing direct access to its detail page. 
  • Cases
    If you enter a search term in the format 12345/2023, a link to the case list (ticket inbox) appears, providing direct access to the matching cases you can manage.
  • Contacts
    S-users in your company.
  • Contracts
    Cloud, maintenance or other contracts.
  • Dashboards and Pages
    Dashboards and pages on the SAP for Me portal.
  • Downloads
    Software files, e.g., installations and upgrades, or support packages and patches.
  • Fast Access
    Cards in SAP for Me with links that match your search term.
  • Products
    On-premise and cloud products in the SAP product portfolio.
  • Sub-Solution Areas
    SAP solution areas, e.g., ERP and Finance or CRM and Customer Experience.
  • Support by Software Product Pages
    Support information for a specific product version. More ...
  • Systems
    Systems whose name or technical key matches your search term, or where a matching software product is installed.
  • Existing Customers 
    For partner users only. Customers with an active support contract for the current partner user.

 

Important:

To find support-related content that helps you resolve a technical issue with your software, use the Support Knowledge Search: At the top of the list of recommendations, click the link Search "[Your search term]" in Support Knowledge Base >.

If there are many recommendations of a particular type, only some of them are shown. Click Show more to view all recommendations.

Press Enter or click Search to search for support knowledge. 

Click  in the Search box to clear your search terms.

Actions

Depending on the type of the recommended search result, several actions are offered:

In the list of recommended Systems, click License Keys to request or extend a license key, or Remote Connections to manage a remote connection for the system.

In the list of recommended Contacts, click the telephone icon to call the person, or the e-mail icon  to send them an e-mail.

In the list of recommended Downloads, click the recommended software product to expose more information, for instance the product version, or click Download to open the downloadable file.