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Product Related Assistance
Request product related support from SAP
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Non-Product Related Assistance
Request for existing cases, user IDs, Portal navigation support and more
Product Related Assistance
Request product related support from SAP
Non-Product Related Assistance
Request for existing cases, user IDs, Portal navigation support and more
Discover SAP's internal journey toward effective use of business AI to adopt relevant, reliable, responsible AI scenarios to optimize core business processes and value creation. Experience how we bring together the SAP Business AI portfolio, the Joule copilot, and carefully selected custom development, while focusing on compliance and ethical AI.
Nuestros clientes requieren mayor agilidad para poder transformar y hacer crecer nuevos negocios y ejecutar operaciones de la manera más rentable. Es por eso que hoy todas las empresas tienen una estrategia tecnológica que prioriza la nube. Solo a través de la entrega rápida de innovación tecnológica habilitada por la nube, los clientes pueden seguir siendo competitivos en su industria. La estrategia de SAP también es cloud-first y está alineada con esto, ya que estamos entregando nuestras futuras innovaciones con nuestro ERP en la nube. Esta sesión 17 octubre 2024 revelará esta estrategia de SAP en América Latina y el Caribe, así como también cómo estamos ayudando a nuestra base instalada de ERP OnPremise a migrar a ERP en la nube con incentivos y programas.
Join us on October 16, 2024 for our product update session for major features delivered in the current Quarter Q3, 2024 in SAP Datasphere with live Q&A.
The session will cover the following topics:
You can register here for all events or add the event to your calendar.
SAP again sets the standard in customer support innovation, with SAP for Me recognized for its AI-powered features, personalized user experience, and seamless support services. Proud to be honored by the ASP!
Read more in the interview with Dr. Benjamin Blau, Chief Process & Information Officer and Head of Corporate Processes & Information Technology, and Stefan Steinle, EVP & Head of Customer Support
Embracing digital transformation? It's more than just tech upgrades. Success lies in reengineering your business model, optimizing systems, reinventing processes, and leveraging data. With tools like RISE with SAP, you can streamline cloud migration and drive innovation. Focus on collaboration, agile processes, and strategic tech integration to stay ahead and unlock new growth.
Read the latest blog by Thomas Saueressig, member of the Executive Board of SAP SE.
From its inception, SAP's Customer Support has stood out for its expanded role beyond bug fixes and issue resolutions. Daily tasks include solving tickets and resolving issues, all aimed at maximizing customer business value, securing investments, and optimizing SAP operations. We are a proactive business partner committed to helping customers achieve their goals.
Read the interview with Stefan Steinle.
Based on the conditions of the customer contracts for support, SAP has opted to adjust the maintenance fees for existing contracts for SAP Standard Support, SAP Enterprise Support, SAP Product Support for Large Enterprises based on the respective local Consumer Price Index (CPI).
With effect on January 1, 2025, SAP will adjust the annual fee for the SAP support agreements based on the local CPI rate but not more than a percentage increase of 5.0%.
The adjustment does not represent an increase in list prices for SAP support offerings.
Affected customers and partners will be notified in accordance with the respective locally agreed contractual stipulations.
Read the full statement in English or German.
The SAP Business Transformation Center streamlines the data transition from SAP ERP 6.0 to SAP S/4HANA. It is deployed on SAP Cloud ALM and is included in RISE with SAP or any other SAP cloud solution and is ready to use within 30 minutes. Its standout feature, the lean selective data transfer or “magic button”, simplifies data migration by allowing company codes to be left behind. This ensures that only useful data is transferred, speeding up the process. In combination with the digital blueprint, it provides end-to-end support that significantly reduces costs and time.
Find more information about our logged in experience to SAP Support, SAP for Me, more information on the communication channels, Real-Time Support tools, AI-powered services and support resources available to you, whenever you need our assistance.
Stefan Steinle, EVP and Global Head of Customer Support & Innovation at SAP SE, welcomes you to SAP Customer Support.
SAP wins Best Support Websites Award!
SAP again sets the standard in customer support innovation, with SAP for Me recognized for its AI-powered features, personalized user experience, and seamless support services. Proud to be honored by the ASP!