The SAP maintenance strategy describes the length and conditions of maintenance for SAP application releases
Support Programs & Strategy
SAP ONE Support
Regardless of how you deploy your SAP solutions – in the cloud, on-premise or in hybrid scenarios – SAP ONE Support simplifies your experience through harmonized and integrated support engagements and services across all solutions.
With the cloud extension and the on-premise extension model SAP provides customers and partners flexibility and choice to adapt to their changing business requirements based on their existing on-premise SAP solutions.
SAP underlines its commitment to innovation for SAP Business Suite 7 applications and SAP Business Suite powered by SAP HANA by offering customers choice and a simple, non-disruptive route to the cloud.
Learn more about the SAP Enterprise Support, cloud editions