Important SAP Notes - Help

The Important SAP Notes application informs you about SAP HotNews, SAP Security Notes, SAP Legal Change Notes, and SAP TopNotes you are interested in, i.e. according to your filter settings. By creating filters, you manage the notifications for only the systems or products you are interested in.

  • SAP HotNews are priority 1 (very high priority) SAP Notes. They tell you how to resolve or avoid problems that can cause the SAP system to shut down or lose data.
  • SAP TopNotes are the most important notes of a primary application area or a subarea reported on successfully closed customer support messages.
  • SAP Security Notes contain SAP's expert advice regarding important action items and patches to ensure the security of our customers' systems.
  • SAP Legal Change Notes respond to requirements caused by changes in legal regulation.
     

Personalization enables you to change the filter for the important SAP Notes in which you are interested. The personalization process is described below.
 

Personalization

Each filter will return all the relevant SAP HotNews, SAP Security Notes, SAP Legal Change Notes, and SAP TopNotes for that system or product. For example, one SAP APO filter will display all SAP HotNews, SAP Security Notes, SAP Legal Change Notes, and SAP TopNotes for SAP APO.

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Adding a new filter

The important SAP Notes list is empty by default. Your first step is to create a filter. Filters are used to designate which important SAP Notes you are interested in reading and receiving. You can create one or more filters for your systems (recommended) or products.

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By system (recommended)

SAP recommends that you create filters for your systems because it connects to your system data, requires less effort on your part, and is more up-to-date. This is yet another good reason to keep your system data up to date in the SAP Support Portal. Additionally, your filer will automatically pick up relevant notes whenever you update your system data.

  1. In the Add New Filter box, select By System and click Continue.
  2. Name the filter (for example, APO).
  3. Find your system in the Your Recently Used Systems list or via the system search.
    • If using the system search, a table of system IDs with names, types and installation numbers will be displayed. Click the system ID to select the system.
  4. Click Continue.
  5. Optional: Advanced users may want to select specific application areas to further refine their filter. This step may be useful if you are in charge of only one aspect of the selected system, for instance basis components. If this is the case:
    • Expand the application area list by clicking on the Expand icon. Select your application area(s).
    • The Navigate to the primary Application Area link lets you jump to a particular primary application area.
    • If you select a primary application area (for example, BC), all sub-areas (for example, BC-BSP, BC-NET, etc.) are automatically selected.
    • To delete your selection and start over, click Deselect All. This deselects all application areas.
  6. Click Save.
  7. Optional: Subscribe to the SAP Support Portal email newsletter to get proactively notified when important SAP Notes that match your filters are released. On the subscription page, select SAP HotNews, SAP Security Notes, SAP Legal Change Notes and SAP TopNotes, respectively.

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By product (expert mode)

  1. In the Add New Filter box, select By Product and click Continue.
  2. Name the filter (for example, APO).
  3. Choose a product from the dropdown list (for example, SAP APO). We recommend that you select the Display My Products Only checkbox as this will filter the list to display only your company's products.
  4. Choose a product version (for example, SAP APO 3.1).
  5. Click Continue.
    • The option to specify support packages may appear. Here, you can specify the most recent support package imported for each software component.
  6. Optional: Advanced users may want to select specific application areas to further refine their filter. This step may be useful if you are in charge of only one aspect of the product. If this is the case:
    • Expand the application area list by clicking on the Expand icon. Select your application area(s).
    • The Navigate to the primary Application Area link lets you jump to a particular primary application area.
    • If you select a primary application area (for example, BC), all sub-areas (for example, BC-BSP, BC-NET, etc.) are automatically selected.
    • To delete your selection and start over, click Deselect All. This deselects all application areas.
  7. Click Save.

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Editing an existing filter

  1. Select the filter you would like to edit. Note that your filters are listed in the List of important SAP Notes for Filter drop-down list.
  2. Click the Edit Filter button.
  3. Follow steps 3-7 listed above to make your changes.
  4. Click Save.

Note: Filters cannot be renamed.

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Deleting a filter

  1. Select the filter you would like to edit. Note that your filters are listed in the List of important SAP Notes for Filter drop-down list.
  2. Click Delete Filter.
  3. Click OK to confirm the warning message.

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Displaying Important SAP Notes

Once you select a filter from the List of important SAP Notes for Filter drop-down list, relevant SAP Notes which were released in the last 30 days will be displayed. You can select a different time period by specifying a time period and clicking Display.

You can confirm SAP Notes that you have already read and, if applicable, have implemented in your system by selecting the checkboxes at the beginning of the row and clicking Confirm. All confirmed notes will now be hidden. To display confirmed SAP Notes, select Display Confirmed SAP Notes.

You can read an Adobe PDF version of particular SAP Notes in your list by selecting the checkboxes at the beginning of the row and clicking View as PDF. Similarly, you can add selected SAP Notes to your download basket.

The Save as file button allows you to save the list of SAP Notes you've selected to a Microsoft Excel spreadsheet.

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How to find archived SAP HotNews

Via the SAP HotNews application

On the SAP Support Portal home page, you can adjust your personal settings to display SAP HotNews that are relevant for your systems. A system filter is available. The benefit of the system filter is that it is connected to the system data application. This simplifies the use of the application and any changes to the system data are automatically transferred.

Via the SAP Notes Search

Would you like to access an SAP HotNews that was not issued for your filter criteria? The SAP Notes search enables you to access all SAP HotNews and thus provides you with the same information as were available previously in the SAP HotNews Archive. To do this, proceed as follows: In the area Additional Criteria, indicate a change date and in the area Priority select the category HotNews. You can also save these settings as a template to simplify similar search requests in future. A further improvement to the former SAP HotNews Archive is that you can process the results list, for example you can filter, sort, download and/or print from the list.

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