SAP Support across all solutions through the SAP ONE Support program

Regardless of how you deploy your SAP SuccessFactors and SAP solutions – in the cloud, on premise or in hybrid scenarios – SAP ONE Support simplifies your experience through harmonized and integrated support engagements and services across all solutions. You can focus on business value creation while SAP handles the end-to-end process orchestration.

SAP ONE Support explained in 3 minutes


Discover support offerings for SAP SuccessFactors

Get an overview of what SAP Enterprise Support, cloud edition for SAP SuccessFactors has to offer so that you can take full advantage of your SAP Enterprise Support.


Learn how to get started with SAP Enterprise Support 

Watch this session and learn how to get started, interact with SAP in case of critical situations, and how to leverage the full scope of SAP Enterprise Support services (SAP Learning Hub access necessary).


Get tailored advice from SAP experts

Collaborate with SAP experts and get tailored guidance on your transformation journey with SAP SuccessFactors. For this, click on the "Sign up" button below to join SAP Enterprise Support value maps. 

Choose the SAP SuccessFactors value map from the list on the tab “Explore Value Maps”. Request a call to interact with SAP experts to help you get started.  

*It's necessary to have an S-User and to be registered to the SAP Learning Hub to access this content. 

SAP HCM and SAP SuccessFactors: a simple story to help demystify integration

Understanding the integration of SAP HCM, SAP SuccessFactors and/or in-house systems can be quite challenging. Let us tell you a simple story of how SAP can support all aspects. Find out how an HR organization transformed the company into a world class organization.

SAP ONE Support Launchpad explained in 3 Minutes

The SAP ONE Support Launchpad provides user-centric and guided access to the next generation of service and support applications. These are displayed according your user profile, which contains individual information such as favorite systems, deployed products, etc.