SAP One Support Launchpad

In today's digital economy, enterprises become ‘live businesses.' As a consequence, they require one single simple access to the supporting functions for both On premise and cloud solutions.

The SAP ONE Support Launchpad provides user-centric and guided access to the next generation of Service and Support applications. Those applications are exposed based on User Profiles, which are containing information such as favorite systems and deployed products.


Discover SAP ONE Support Launchpad

In this 3 minute video, discover the SAP ONE Support Launchpad. This new interface - based on SAP Fiori and powered by SAP Cloud Platform - offers the same speed and simplicity for all SAP customers and partners, whether on premise, Cloud or hybrid.


Why SAP ONE Support?

SAP One Support is the answer to several trends: The increasing number of Hybrid software landscapes, the increasing use of mobile terminals and the increasing number of users  expecting a personalized experience.


Visit the all-in-one information page

Learn more about the applications found in the SAP ONE Support Launchpad. Get access to the release information, Get familiar with the SAP Passport, attend a demo and get all the necessary help & resources.


Access to SAP ONE Support Launchpad

Now it's time to jump right into your new SAP ONE Support Launchpad, and get access to the unique simplified and personalized User experience. Just click on the link below to access the SAP ONE Support Launchpad.

How to Report a Customer Incident- SAP ONE Support Launchpad

Support Videos guide you step by step in using the SAP One Support Launchpad. 


Do you want to learn how to create an incident and how to use the new SAP Expert Chat function included in the SAP ONE Support Launchpad? Go here.