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General Data Protection Regulation

The General Data Protection Regulation (GDPR) is a new European Union (EU) law that gives residents greater protection and control of their personal data.

It will regulate how companies in and outside the EU collect, store, and transfer data – as well as how the data is used. All companies that process EU personal data must be ready to comply when the GDPR enforcement starts on May 25, 2018.

SAP is here to help you to become GDPR-ready.


What is GDPR?

Under the GDPR, EU residents can expect greater data protection, privacy, and control. More specifically, individuals will have the right to access their personal data, correct errors, object to or limit processing, erase, and request an export of their data from companies. Companies, on the other hand, will have increased responsibilities with regard to data protection and privacy.



How does it impact you?

GDPR treats the data controller as the principal party for responsibilities. CIOs need to pay attention to this regulation. In accordance with GDPR, organizations in breach may be fined up to 4% of annual global turnover or €20 million, whichever is greater. “If your business is worth €1 billion and non-compliant, you'd owe €40 million.” To see how it impacts you, please click on the button to learn more.


What SAP may do for you

In this webinar, you will learn the tools, services, and best practices for your journey toward GDPR compliance. This video starts with a quick summary of GDPR and its impacts. You may review them if you prefer a video to written content. Otherwise, you can jump directly to 14:36 in the video to get an overview of these services (you need SAP Learning Hub access). Sign up here.




How SAP Support may help

SAP Security Optimization Service Portfolio ensures smooth operation of your SAP solution by being proactive, and preventing severe security problems. This service portfolio may assist you with GDPR compliance. 

Additional Content

Comply with the data protection regulations

Improve system availability and performance by archiving data to readily accessible storage. Our information lifecycle management (ILM) software may help streamline your IT infrastructure by decommissioning legacy systems and automating data retention in accordance with rules you define to minimize risk with control over your data.

Information retrieval framework

The information retrieval framework (IRF) allows you to search for and retrieve all personal data of a specified data subject. The search results are displayed in a comprehensive and structured list containing all personal data of the data subject specified, subdivided according to the purpose for which the data were collected and processed. Read the How-to Guide to learn more.


  • Effective Q1 2018, SAP included a set of retention and deletion capabilities from SAP Information Lifecycle Management (SAP ILM) into S/4 & ECC (SAP NetWeaver runtime) as part of maintenance.
  • If you require more personalized services, you may contact SAP consulting by clicking on the following link: GDPR Jam Page for Consulting Delivery. You will have access to a GDPR initial standard workshop, a GDPR technical check for systems, which are not yet live, the GDPR cockpit with SAP PC, and enhanced SAP ILM services.

Disclaimer: SAP does not provide legal advice. This content is  a high-level introduction regarding GDPR. The services and products mentioned may help customers to become compliant with the EU General Data Protection Regulations.