Discovery Center
Designed to help you start piloting, developing, operating or implementing SAP Cloud Platform applications. Discovery Center helps you launch projects faster, and accelerate innovation initiatives with ready-to-implement use cases.
SAP Cloud Platform
SAP Business Technology Platform Resource Center
Discover available resources to help ensure successful preparation, implementation and adoption.
Customer Success Event Hub
Join a Virtual Event hosted by one of our Product Experts, other Customers, and the SAP Business Technology Platform customer success team. Additionally, puruse a catalog of on-demand sessions available anytime.
Product Support
Explore the SAP Support Portal to access your SAP ONE Support Launchpad, search for learning resources and documentation, view support offerings, report an incident, view cloud availability and much more!
Getting Set Up with SAP Enterprise Support
Purchaseing the right cloud solution is only the beginning of the story. SAP Enterprise Support offerings give you the proactive support you need to succeed.
- Learn More - please note that an SAP user account (S-User ID) is required to access SAP Enterprise Support information.
- View Getting Started with SAP Enterprise Support Cloud Edition Presentation
- Listen to Getting Started with SAP Enterprise Support Cloud Edition Recording
Request SAP Enterprise Support Setup Service to familiarize yourself with the SAP Enterprise Support offerings by:
- Creating an incident under component SV-BO-REQ (SAP Note 1296527) or
- Contact the SAP Enterprise Support Advisory team via our Customer Interaction Center (CIC)
Learning, Community & Support
Access the award-winning SAP Enterprise Support Academy that provides expert guidance and high impact knowledge transfer services, which enable you to innovate and be successful with SAP solutions.
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Getting Started
- Welcome Kit – PDF outlining many of the resources available to you to help navigate your journey with your SAP solution.
- Onboarding Guide – An overview of what to expect from your SAP Solution and how to get started.
- Key Concepts Onboarding Playlist - A customizable playlist focusing on high level SAP Cloud Platform concepts.
- Developer Onboarding Tutorials - A customizable playlist focusing on developer onboarding topics and concepts.
- Solution Overview – Find the latest about capabilities, technical information, use cases and more.
- Discovery Center – A learning and collaboration platform that helps you get the most value at every step of your journey with SAP Cloud Platform. Start with the Onboarding Mission. Discovery Center Overview Video.
- SAP Cloud Platform Community and Frequently Asked Questions – Quickly access information on Cloud Platform Events, FAQ’s, Solution Diagrams and Navigating Support.
- Use Cases & Customer Stories – A direct link to example use cases on our solution website.
- Request your SAP User – Many of our resources can only be accessed only with your S-user ID. For new customers, SAP will create S-user IDs for the SAP software recipients. Your company’s user administrators can then request additional S-user IDs and assign the required authorizations.
- Update IT Contact for your Account – Make sure the correct IT contact for your account has been identified and is listed on your account. This person will have received the initial welcome e-mail and future support and provisioning updates. If you need to update the IT contact for your account, please create a ticket via the Support Portal.
- SAP Help Portal & Guided Answers – If you product questions we encourage you to review the SAP Help Portal and Guided Answers.
- Product Roadmap – Review solution and industry roadmaps that support the journey to SAP’s future product portfolio.
Learning, Community & Support
- Missions – Join missions to help guide you along a path towards project success with best practice and guidance for each phase of your adoption found on our Discovery Center.
- Learning Journeys – Jump-start your Learning with solution specific Learning Journeys focused on common use cases.
- SAP Training (Integration ; Extension) – Comprehensive self-paced, solution based learning opportunities and certification.
- openSAP Courses – Upskill from anywhere in the world, at a time that suits your schedule. Our Enterprise MOOCs leverage tried and trusted classroom concepts, to interact with peers and experts.
- Developer Tutorials – Select and follow step-by-step guides to learn about the capabilities of the products and tools while building your apps.
- SAP HANA Academy Videos (SAP Cloud Platform; Playlist) – Select overview video playlists or specific topics a-la-carte.
- Community – the online social network from SAP for SAP customers, partners, and users. Stay up to date with the latest community news, projects, features, and opinions. Find out how to register, create a profile, post a blog, ask a question, and much more.
- Read SAP Cloud Platform Blogs – Search and read community blogs.
- Frequently Asked Questions (FAQ) - Common questions related to getting started with your SAP Cloud Platform project.
- Subscribe to the Customer Newsletter – Subscribe to stay up-to-date with your SAP solution. Receive the latest news, services updates, customer stories, upcoming events and learning resources.
- Regional Events – View upcoming Webinars and conferences where you’ll be able to connect with industry experts and hone your skills.
- SAP Support Portal – Entry to the world of SAP Support. Learn how to access your support options including Schedule an Expert, Expert Chat, Log an Incident, Ask an Expert Peer, and connect to our 24/7 Customer Interaction Center. Discover how to quickly access Knowledge Base Articles, Documentation, Guided Answers, FAQ’s, Blogs, and Learning Journeys.
- SAP Platform Provisioning Support Process – One pager outlining how to navigate SAP Platform provisioning support.
- SAP Product Support Accreditation – Become enabled and empowered to interact with Product Support in the most efficient way with this modular interactive training (1:05).
- SAP Services – Explore SAP Services offerings to provide you with expertise packaged in a portfolio of intelligent solutions, intelligent systems, digital platforms, services, and support.
Please note that an SAP user account (S-User ID) is required to access Enterprise Support information.
- The SAP Enterprise Support Value Maps provides you with access to resources, module specific assets and enablers. SAP Enterprise Support Value Map for Digital Innovation is designed to accompany you while improving user experience in your company, performing the digital transformation with SAP Cloud Platform services, and becoming an Intelligent Enterprise along with Intelligent Technologies.
Ongoing Platform Operations
- Cloud Availability Center – A personalized dashboard with focus on relevant information about your cloud product availability and maintenance.
- Current Platform Status – An overview of the current service availability of the SAP Cloud Platform.
- Incident History – A list of past incidents by data center.
Please note that an SAP user account (S-User ID) is required to access Enterprise Support information.
- As you prepare to implement SAP Cloud Platform, it is time to become competent in Digital Innovation Value Journey and review Digital Innovation Learning Programs.
- Review Meet the Expert session SAP Cloud Platform Integration Overview and Outlook, to learn about the benefits, outlook and roadmap for SAP Cloud Platform Integration.
- Integration Tutorial Videos review short videos that provide technical information of the benefits, features and capabilities of the platform.
- Technical onboarding tutorial learn how to develop and run simple integration flows using commonly required objects like Request Reply, Mail Receiver and HTTPS Sender Adapter.
- As you prepare for SAP Cloud Platform product updates, it is important to Expand your skills in Digital Innovation Value Journey.
- Go-Live Kit – PDF outlining many of the resources available to you continue to navigate your journey with your SAP solution.
- Use Cases and Success Stories – Find out who uses SAP solutions and why. Filter by solution, industry, region, and company size.
Getting Started
- Welcome Kit: SAP Analytics Cloud & SAP Analytics Cloud for Planning
- Solution Overviews: There are many components under the SAP Analytics Cloud umbrella. Below you can find links to solution overviews on each of these components.
- Setting up SAP Analytics Cloud - This guided playlist helps system administrators navigate the on-boarding process. Learn how to set up your system and roll out SAP Analytics Cloud to your team.
- Guided Playlists - Choose a playlist that caters to the most commonly sought after topics. In guided playlists you'll find a mix of helpful vidoes, blogs, and solution documentation to help you on your way.
- Use Case & Customer Stories - Hear from businesses who have used SAP Analytics Cloud to drive their digital transformation.
- Solution Updates and Plans - Find out about the most recent prodcut releases and what's on the roadmap for SAP Analytics Cloud.
- Partner Information - Learn how we're innvoating alongside our partners and find a partner who supports and runs the SAP solutions that bet fits your unique needs.
- Guided Playlists - Choose a playlist that caters to the most commonly sought after topics. In guided playlists you'll find a mix of helpful vidoes, blogs, and solution documentation to help you on your way.
- SAP Analytics Cloud Learning solutions - We’ve curated the best resources to help you and your team get up to speed.
- SAP Analytics Cloud Webinars - Register for upcoming webinars, and review the recorded sessions hosted by SAP Analytics Cloud product experts to stay up to date.
- Blogs - Review bogs published by SAP Analytics Cloud product experts that span from what's new to additional insights, learning, events and news.
- Videos - Browse the catalog of videos focused on learning, capabilities, and awareness of the SAP Analytics Cloud solutions.
- Frequently Asked Questions - Get quick answers to common inquiries related to SAP Analytics Cloud.
- Use Cases & Customer Stories - Hear from businesses who have used SAP Analytics Cloud to drive their digital transformation.
- SAP Support Portal – Entry to the world of SAP Support. Learn how to access your support options including Schedule an Expert, Expert Chat, Log an Incident, Ask an Expert Peer, and connect to our 24/7 Customer Interaction Center. Discover how to quickly access Knowledge Base Articles, Documentation, Guided Answers, FAQ’s, Blogs, and Learning Journeys.
- SAP Platform Provisioning Support Process – One pager outlining how to navigate SAP Platform provisioning support.
- SAP Product Support Accreditation – Become enabled and empowered to interact with Product Support in the most efficient way with this modular interactive training (1:05).
- SAP Services – Explore SAP Services offerings to provide you with expertise packaged in a portfolio of intelligent solutions, intelligent systems, digital platforms, services, and support.
Please note that an SAP user account (S-User ID) is required to access Enterprise Support information.
- The SAP Enterprise Support Value Maps provides you with access to resources, module specific assets and enablers. SAP Enterprise Support Value Map for SAP Analytics Solutions is designed to help customers adopt and run their SAP Analytics solutions effectively with optimal performance.
- As you prepare to implement SAP Analytics Solutions, it is time to become competent in SAP Analytics Cloud Learning Journey and review SAP Analytics Learning Programs
- As you prepare for SAP Analytics Solutions product updates, it is important to Expand your skills in SAP Analytics Cloud Learning Journey
Getting Started
- Onboarding Guide – An overview of what to expect from your SAP Solution and how to get started.
- Solution Overview – Find the latest about capabilities, technical information, use cases and more.
- SAP HANA Cloud Webinars - Register for upcoming webinars, and review the recorded sessions hosted by SAP Analytics Cloud product experts to stay up to date.
- Blogs - Review bogs published by SAP Analytics Cloud product experts that span from what's new to additional insights, learning, events and news.
- Frequently Asked Questions - Get quick answers to common inquiries related to SAP HANA Cloud.
- Subscribe to SAP HANA Services Newsletter - Sign up to get the latest news and expert content from SAP HANA Cloud.
- Use Cases & Customer Stories - Hear from businesses who have used SAP Analytics Cloud to drive their digital transformation.
- Data Landscapes: Learn about two distincitve use cases that are getting a lot of interest from our SAP HANA Cloud customers.
- Stand-alone cloud solution - Data management in the cloud.
- Hybrid: Extend on-premise with SAP HANA Cloud - Bringing on-premise and the cloud together.
- SAP Support Portal – Entry to the world of SAP Support. Learn how to access your support options including Schedule an Expert, Expert Chat, Log an Incident, Ask an Expert Peer, and connect to our 24/7 Customer Interaction Center. Discover how to quickly access Knowledge Base Articles, Documentation, Guided Answers, FAQ’s, Blogs, and Learning Journeys.
- SAP Platform Provisioning Support Process – One pager outlining how to navigate SAP Platform provisioning support.
- SAP Product Support Accreditation – Become enabled and empowered to interact with Product Support in the most efficient way with this modular interactive training (1:05).
- SAP Services – Explore SAP Services offerings to provide you with expertise packaged in a portfolio of intelligent solutions, intelligent systems, digital platforms, services, and support.
Getting Started
- Onboarding Guide – An overview of what to expect from your SAP Solution and how to get started.
- Solution Overview – Find the latest about capabilities, technical information, use cases and more.
- Missions - Our guided learning missions walk you step-by-step through the amazing world of SAP Data Warehouse Cloud. Presented in short,digestible videos, each unit brings you closer to becoming an expert in data warehousing.
- Getting started
- Data sources & semantic modeling
- Frequently Asked Questions - Get quick answers to common inquiries related to SAP HANA Cloud.
- Use Cases & Customer Stories - Hear from businesses who have used SAP Analytics Cloud to drive their digital transformation.
- Data Landscapes: Learn about three distincitve use cases that are getting a lot of interest from our SAP Data Warehouse Cloud customers.
- Learning Tracks
- Tutorials, and learning resources by persona (Line of Business user, Data Scientist, SAP Data Warehouse Cloud administrator) to get up and running on SAP Data Warehouse Cloud.
- Webinars - Register for upcoming webinars, and review the recorded sessions hosted by SAP Data Warehouse Cloud product experts to stay up to date.
- Blogs - Review bogs published by SAP Data Warehouse Cloud product experts that span from what's new to additional insights, learning, events and news.
- Frequently Asked Questions - Get quick answers to common inquiries related to SAP Data Warehouse Cloud.
- Subscribe to SAP Data Warehouse Cloud Newsletter - Sign up to get the latest news and expert content from SAP Data Warehouse Cloud.
- Workshops - Join SAP Data Warehouse Cloud Product Managers for an immersive, hands-on learning experience to learn the basics of SAP Data Warehouse Cloud.
- SAP Support Portal – Entry to the world of SAP Support. Learn how to access your support options including Schedule an Expert, Expert Chat, Log an Incident, Ask an Expert Peer, and connect to our 24/7 Customer Interaction Center. Discover how to quickly access Knowledge Base Articles, Documentation, Guided Answers, FAQ’s, Blogs, and Learning Journeys.
- SAP Platform Provisioning Support Process – One pager outlining how to navigate SAP Platform provisioning support.
- SAP Product Support Accreditation – Become enabled and empowered to interact with Product Support in the most efficient way with this modular interactive training (1:05).
- SAP Services – Explore SAP Services offerings to provide you with expertise packaged in a portfolio of intelligent solutions, intelligent systems, digital platforms, services, and support.