Webinars

Webinars Details Date Agenda Links
Part 4: Transition Roadmaps: Upgrade of Embedded Products to SAP S/4HANA In this session, you will learn how to tackle embedded products after your move to SAP S/4HANA. Join us to discover how to deal with LE-WM to SAP EWM or LE-TRA to SAP TM.  July 24th, 2019
  • How to deal with LE-WM to SAP EWM or LE-TRA to SAPTM 
Meeting Request
Total Workforce Management in the Intelligent Enterprise

Talent is a true differentiator and the single most important factor that determines business success. Managing your total talent in line with business priorities and a clear line of sight into the financial impact is a crucial business imperative.
 

Join us to learn how you can achieve total workforce management by connecting functional areas into seamless business processes, gain insight into all resources and provide all workers with experiences that keep them engaged.

July 23rd,
2019
  • Understand  how your business can benefit from  Total Workforce Management
  • See first-hand our recent innovations in UX and how we actively manage the experience of your workers at all moments that matter
  • Learn how the components of the Intelligent Enterprise powered by SAP support the management of your most important resources
Meeting Request
Part 3: Transition to SAP S/4HANA - SAP's Service Offering In this webinar, our experts will outline the connection between the Transition Road Map and SAP's service offerings that facilitate the move to SAP S/4HANA. Particular attention will be given to the offerings for SAP Standard Support, SAP Enterprise Support, SAP Value Assurance, as well as SAP New MaxAttention.  July 17th, 2019
  • Discover SAP's Service Offerings that facilitate the move to SAP S/4HANA 
Meeting Request
Part 2: Deep Dive into the SAP S/4HANA Transition Roadmaps Based on various use cases, our experts will show how you can best leverage the information you gained from the Transition Road Maps. In this context you will learn more about the adjustment of the SAP S/4HANA project plan template, and how the Road Map answers typical customer questions.  July 10th, 2019
  • Discover how to adjust your SAP S/4HANA project template over time 
Meeting Request

 

Trust and Transparency - A True Path to Cloud Reliability via Cloud Availability Center

Welcome to SAP's home for real-time and historical data on cloud system performance – Cloud Availability Center!  Complete transparency is what our customers deserve and what you should expect, so join us to explore the newest developments in SAP's Cloud Availability Center, and quickly learn how to use it to your maximum potential with a personalized dashboard. Stay up to date with the latest quick tips on notifications setup, event details and better cloud ops planning. Finally, learn the quickest way to maintain preferred contact information and communication channels via Self Service.  July 04th, 2019 
  • Explore the SAP Cloud Availability Center
  •  
  • Learn how to get the most out of your personalized cloud dashboard 
  • Meeting Request
    Part 1: Introduction into the SAP S/4HANA Transition Roadmaps In this initial webinar of our series on the SAP S/4HANA Transition Road Maps, you will get the opportunity to learn more about the structure, content, and usage of the SAP Transition Road Maps. The focus will be on the SAP S/4HANA On-premise version. We will moreover outline which content is relevant for which target group, and how customers can take advantage of the Road Map Viewer.  July 03rd, 2019
    • Learn about the structure, content and usage of the SAP Transition Roadmaps
    • Explore the Road Map Viewer 
    Meeting Request
    SAP for Me - Overview and Live Demo  SAP for Me - Your digital companion for your intelligent enterprise. SAP for Me was launched at SAPPHIRENOW 2019 as the new central digital entry point for our customers (me.sap.com) and now acts as their digital companion, centralizing communication with SAP, providing relevant online self-service, highlighting key tasks, actions, and events, and providing valuable information related to the customer's products and the entire SAP software cycle. In this webinar, we would like to give you an overview of this new customer portal and show you a live demo. July 02nd, 2019
    • Discover the new SAP for Me
    • Get to know the new customer portal  
    Meeting Request
    SAP's Built-In Support

    SAP's digital support experience (DSX) with support built into the product provides customers with direct in-solution access to support through an intelligent digital assistant and represents a fundamental shift in how SAP Support interacts with customers in the cloud business.

     

    This radically simplifies the process of requesting help and resolving the issue through machine learning, sophisticated intent-matching features and context-sensitive knowledge that provides personalized support.

     

    Learn  and see how built-in support works as integrated part of SAP applications, how it re-defines customers' support experience, get insight into the technology behind built-in support and find out how your company can benefit from it. 

    June 27th, 
    2019
    • Gain further insight on how SAP's built-in support with develop over time and how this will help you and your company 
    • Understand how SAP's built-in support innovates and simplifies the customer support experience
    • Learn about technology & innovation behind built-in support
    Meeting 
    Request
    Customer Organization Readiness for SAP S/4HANA Cloud

    Is your organization ready to operate SAP S/4HANA Cloud? What are the considerations for business and enterprise IT to ensure a successful transition? In this session, you will gain a better understanding of the initial parameters and principles when starting your journey for SAP S/4HANA Cloud

     

    Please note that this webinar will be hosted by the Enterprise Support Academy. 

    June 26th, 2019
    • Learn the support organization's guiding principles to operate SAP S/4HANA Cloud
    • Understand the value drivers and savings achieved by moving to SAP S/4HANA Cloud
    • Identify the possible skills needed to have in place to run SAP S/4HANA Cloud 
    Registration
    Lead-to-Cash in the Intelligent Enterprise Join us to learn about SAP's strategy to “Deliver the Intelligent Enterprise” with a focus on the Lead to Cash process. Learn how the intelligent enterprise builds upon the promise of digital transformation by applying intelligent technologies such as artificial intelligence (AI), machine learning, the Internet of Things (IoT), and advanced analytics. Learn to gain a deeper understanding of your customers, predict and proactively meet their needs, and provide exceptional, differentiated, and personalized customer experiences. June 18th,
    2019
    • Discover SAP's asset to cover the entire scenario from lead generation to payment reception
    • Learn how infusing intelligent technologies leads to more efficient and agile processes
    Meeting Request
    Rerun: How to Prepare for the SAP Support Backbone Update SAP's support backbone is the central infrastructure located at SAP to provide technical support to our customers. This infrastructure has been updated. The legacy infrastructure remains in place to allow a safe transition for customers. Customers need to switch to the new infrastructure before January 2020 to ensure continuous connectivity.

    This update impacts SAP Solution Manager and Focused Run, and also every other ABAP-based SAP system which is connected to the support backbone.  

     

    In this session, you will learn about the impacts of the support backbone update on SAP Solution Manager and Focused Run, and what you need to do to ensure connectivity of these systems to SAP after January 1st, 2020. You will also learn where you can get more information about the support backbone update and the required activities. 

    June 04th, 2019
    • Understand how to prepare for the SAP Support Backbone Update
    • Learn about the impacts of the update
    • Find out where to get more information 

    Recording

    PDF 1

    PDF 2

    Rescheduled: SAP ONE Support Launchpad - Update / What's New

    The SAP ONE Support Launchpad and the new Service and Support Applications are the 3rd most visited website of SAP - more than 90.000 unique users are using them every day. Whether you need to find an answer to a question, get information about the availability of your SAP Cloud solution, or plan to update your on-premise solution – it is all available at your fingertip, centrally in one place. Join this session to discover the newest innovative applications and features, such as reports on the quality of your incidents, artificial intelligence, Worklists, Smart Navigation, and may more.

     

    See them live and in action - experience how they support you, to best perform your daily support related tasks! 

    May 29th, 2019
    • Understand where to find the latest information regarding the SAP ONE Support Launchpad
    • Experience new applications and functionalities released from 2018 to date
    • Discover the benefits of the SAP ONE Support Launchpad Piloting Program 
    Recording
    Security, Privacy, and Compliance - Keeping Our Customers' Data Safe with the SAP Trust Center Gain mastery into the "One Stop" SAP Trust Center for all trust related information. Learn about security, privacy, compliance, and agreement documents for cloud, software, and service offerings from SAP. Obtain the latest information on SAP's approach to hybrid and/or all cloud environment. Quickly learn how to access live status and availability of SAP cloud services and take an exciting virtual tour of an SAP data center to understand how SAP physically protects your data with state of the art technologies.  May 23rd, 2019
    • Discover SAP Trust Center for all trust related information
    • Obtain the latest information on SAP's approach to hybrid and/or all cloud environments 

    Recording

    PDF

    Design-to-Operate in the Intelligent Enterprise - Overview

    SAP's supply chain solutions digitally connect your entire supply chain from design to operate. So you can deliver at your best today, while you adapt and continuously improve to reshape how you deliver tomorrow. With SAP, you can create a digital mirror of your complete supply chain—from design, planning and manufacturing to logistics and ongoing maintenance—embedding intelligence from beginning to end and ensuring your customers are central to every phase of your business.
     

    You get total visibility as products are designed, delivered and deployed by connecting your business processes with real-time data from assets, equipment, customers and suppliers.
     

    Only SAP can deliver all the processes and data with embedded innovations like 3D printing, IoT, machine learning, and blockchain into your everyday operations. With SAP's supply chain solutions, you get the operational visibility and customer intelligence to manage your entire supply chain digitally and execute flawlessly today, while transforming your business for the future.

    May 21,
    2019
    • Discover how to digitally connect your entire supply chain from design to operate with SAP supply chain solutions
    • Learn how to embed intelligent technologies such as Machine Learning or Blockchain in your operations

    Recording

    PDF

    Integration within the Intelligent Enterprise - Overview A classical brownfield approach for integrating a company's legacy systems can be costly and time-consuming and integration often does not rank among the hottest trending technology topics on a CIO's agenda. But it's about time to change this. Get insight into how the Intelligent Enterprise is fostered by end-to-end integration and learn about the various integration aspects entailed, including out-of-the-box integration, consistent UX, and integration into the SAP Analytics Cloud solution. May 16th,
    2019
    • Learn more about SAP's Integration Strategy
    • Discover SAP's unique capability to cover end-to-end processes

    Recording

    PDF

    Innovations in Measurement Tools (USMM & LAW) The USMM has not been changed in the last 5 years, but in 2018 a completely new USMM was released. This session should give an overview of the changes and new functionalities in this re-designed measurement tool.   May 07th, 2019
    • Discover the new USMM ​which is already shipped
    • See the latest functionalities in measurement tools
    • Get an overview of the planned developments in 2019 

    Recording

    PDF

    Incident Solution Matching - What is AI Driven Support and How Does This Improve SAP Product Support Experience?

    What is AI driven support and how does this improve SAP product support experience / ISM?

     

    Incident solution matching is a new service from SAP based on artificial intelligence (AI) technology that helps customers get relevant answers to technical questions faster. As a central part of our machine learning–empowered support process, it proposes solutions automatically within the incident creation form within SAP ONE Support Launchpad so customers can find relevant SAP Notes and SAP Knowledge Base Articles quickly without searching manually. Compared to classical tools, this new AI service accelerates the process of finding relevant solutions by learning from past incidents.

     

    To find solutions to your issue in one quick step, simply access your SAP ONE Support Launchpad and describe your issue as concisely as possible within the incident creation form. You will automatically receive possible solutions ranked in order of relevance. 

    April 23rd, 2019
    • Discover how AI driven support can improve SAP product support
    • Understand the SAP machine-learning empowered support process
    • Get to know Incident Solution Matching 

    Recording

    PDF

    Service Ticket Intelligence with SAP Leonardo Machine Learning

    If businesses want to increase customer loyalty, they have to provide a good customer service. Bad support services often result in customer churn despite a generally high brand and product satisfaction. It is therefore crucial for businesses to provide good and fast solutions to service requests and to create a pleasant customer experience during service complaints.

     

    SAP Leonardo offers intelligent services to improve your customer service (and consequently customer experience) by predicting the right service category for new incoming tickets and directing them to the right processor straight away. The intelligent services moreover provide similar historical tickets to the person processing the request. 

    April 09th, 2019
    • Learn how SAP Leonardo can speed up your time to solution proposal
    • Learn how SAP Leonardo can help direct your customers' tickets to the right processor immediately
    • Learn how SAP Leonardo can help find the correct solution for your customers' tickets faster
    • Learn how SAP Leonardo can be consumed via the native integration to SAP C/4 Service Cloud and on SAP Leonardo Machine Learning Foundation 

    Recording

    PDF

    Use Schedule an Expert to Discuss Technical Issues - Experience the Benefits of a Real-Time Conversation With an SAP Support Expert to Solve Your Problem Discover the SAP Next-Generation Support real-time channel Schedule an Expert and how it can help you implement and operate your SAP solutions, in any deployment model.​ Similar to booking an online doctor's appointment, the Schedule an Expert service lets you connect one-on-one with SAP support in a live, 30-minute Skype call. Describe your technical issue, select the product area and a time that is convenient for you, and we will find a support expert to assist you.​ Talk to the same SAP engineer that you would create an incident with – but spend less time waiting for a response and resolution​ April 04th 2019

    Schedule an Expert is ideal if you:​

    • Prefer a live conversation with a support expert instead of instant messaging or submitting written incidents ​
    • Want to use screen sharing to illustrate an issue​
    • Need to schedule colleagues on your call with SAP support​
    • Want tips for prevention of incidents​
    • Schedule an Expert is available for all support levels, for new and open incidents.   

    Recording

    PDF

    Use Expert Chat to Solve Your Technical Problems Discover the SAP Next-Generation Support real-time channel Expert Chat and how it can help you implement and operate your SAP solutions, in any deployment model. Expert Chat is a live chat service best suited for new medium or high priority issues. It instantly connects you to SAP technical support experts. Real-time interaction with screen sharing creates a faster and more direct route to issue resolution, which improves customer satisfaction while reducing project and operational costs. It's available for all support levels and almost all solutions – at no additional cost. ​  April 04th 2019

    Expert Chat benefits include:​

    • Time savings: Businesses that implement Expert Chat begin to experience significant increases in value from their maintenance and support agreements with SAP.​
    • Reduced downtime: Expert Chat can reduce the amount of time businesses spend supporting SAP products, including resolving incidents and issues.​
    • Efficient issue resolution: Through the Expert Chat service, SAP optimizes support process by consolidating all necessary information at an early stage to solve an issue during the interaction.  For more complex issues, a follow-up will take place as an incident. 

    Recording

    PDF

    Get Instant Access to SAP Product Support with SAP Next-Generation Support Real-Time Channels  Live business needs live support. Learn how to choose the right channel for your questions. ​Explore the benefits of Expert Chat and Schedule an Expert for your SAP solution. ​
    Experience how to reduce time to resolution with SAP's live support channels.​ 
    April 02nd, 2019
    • Learn how to choose the right live support channel.​
    • Learn how to start an Expert Chat or a Schedule an Expert session.​
    • Find out how to use these channels for new and open incidents.​
    • Gain insights on how SAP's real-time support channels help you to find answers and get help much  

    Recording

    PDF

    SAP ONE Support Launchpad: Overview and How to Get Started

    The SAP ONE Support Launchpad and new Service and Support Applications are the 3rd most visited website of SAP - more than 90.000 unique users are using them every day. Whether you need to find an answer to a question, get information about the availability of your SAP Cloud solution, or plan to update your on-premise solution – it is all available at your fingertip, centrally in one place. Join this session and learn what the SAP ONE Support Launchpad can offer to you, and how it can facilitate your daily support-related tasks.

    Experience how Personalization, Favorites, Search, Smart Navigation and many other features help you use the SAP ONE Support Launchpad to its full potential!

    March 19th 2019

    • Understand the guiding principles of the SAP ONE Support Launchpad
    • Discover its scope and capabilities
    • Experience the benefits of key features such as personalization etc. 

    Recording

    PDF

     

    How to Prepare for the SAP Support Backbone Update SAP's support backbone is the central infrastructure located at SAP to provide technical support to our customers. This infrastructure has been updated. The legacy infrastructure remains in place to allow a safe transition for customers. Customers need to switch to the new infrastructure before January 2020 to ensure continuous connectivity.

    This update impacts SAP Solution Manager and Focused Run, and also every other ABAP-based SAP system which is connected to the support backbone. 

     

    In this session, you will learn about the impacts of the support backbone update on SAP Solution Manager and Focused Run, and what you need to do to ensure connectivity of these systems to SAP after January 1st, 2020. You will also learn where you can get more information about the support backbone update and the required activities.

     

    March 18th 2019
    • Understand how to prepare for the SAP Support Backbone Update
    • Learn about the impacts of the update
    • Find out where to get more information

     

    Recording

    PDF 1

    PDF 2  

    SAP Next-Generation Support: Overview Session  Discover key concepts of SAP Next-Generation Support and how it can help you implement and operate your SAP solutions, in any deployment model.​

    The Next-Generation Support approach provides always-on support to help our customers transition toward the intelligent enterprise. This includes live support channels, context-sensitive help and support built into our software, and self-service access to our vast knowledge base and user community. Customers gain direct access to our support experts when needed. ​ 

    March 14th 2019
    • Real-time support channels like the Expert Chat and Schedule an Expert ​
    • Self-service tools like the SAP Knowledge Base Article service and the Guided Answers​
    • Support built directly into the product, with a digital support assistant based on SAP CoPilot, currently available for SAP S/4HANA Cloud​ 

    Recording

    PDF

    SAP Solution Manager and Cloud ALM SAP delivers a new Application Lifecycle Management offering: SAP Cloud Application Lifecycle Management (SAP Cloud ALM). 
    Learn more about this new tool and discuss with the SAP expert if SAP Cloud ALM is relevant for Customer Centers of Expertise.
    March 11th 2019 
    • What is SAP Cloud ALM?
    • How does it relate to SAP Solution Manager? What is the roadmap?
    • What does your Customer COE need to do now?

    Recording

    PDF

    SAP Customer Center of Expertise - Overview The Customer Center of Expertise (Customer COE) is the central collaboration hub on Customer side with two maturity levels for SAP business and IT departments, to act as service provider and business innovation enabler - regardless of whether the Customer has an on-premise or Hybrid/Cloud environment. Starting with a Primary Customer COE Certification, customers establish the foundation for their Customer COEs to then continuously prove their maturity and become certified Advanced Customer COEs that facilitate support and drive innovation in their organizations. March 05th 2019 - 05:00 PM (CET) and 10:00 AM (CET)

    Customer Center of Expertise (Customer COE)

    • Concept and Key components

    Certifications by SAP of the Customer COE Organization

    • Primary and Advanced
    • Criteria, requirements, key success areas, key elements, roadmap
    • Advanced IT Operations Self-Assessment

    Recording

    PDF

    License Utilization Information Application
    SAP recently announced applications for Customer COE contract & license management activities - License Utilization Preparation Area (LUPA) and License Utilization Information (LUI).
    LUPA is the first step before the actual system measurement can take place for all On-Premise customers. Within this application, the measurement process can be planned accordingly and prepared correctly. Once the measurement is completed, the results are sent to LUI for further checks.
    The LUI application provides a comprehensive overview of SAP License Entitlement and SAP Software Usage for SAP Public Cloud and for SAP S/4HANA On-Premise customers.
     
    January 17th 2019
    • License Utilization Information Application (LUI)
    • License Utilization Preparation (LUPA)
    • Contract and License Management
    • Features and Functions of the LUI and LUPA applications 
    • LUI and LUPA roadmap

    Recording

    PDF


    SAP Innovation and Optimization Pathfinder for Lines of Business

    Learn how CIOs and IT managers leveraged the Pathfinder – to strengthen their bonds with the lines of business, to optimize their ERP operations, and to build their SAP roadmap and digital transformation.
    November 5th
    • Introduction and Overview
      • Customer Challenges
      • Solution
      • How to Read the Report
    • Example: SAP Innovation and Optimization Pathfinder – Finance Edition
    • How to Request the Report

    Recording

    Presentation

    Increase Your IT and Business Users' Skillset and Maturity: SAP Enterprise Support Academy Are you aware that Enterprise Support offers multiple learning formats for your IT and business users at no additional cost? Introducing the SAP Enterprise Support Academy. This program helps you build up the knowledge and skills needed to fully maximize your investment with SAP. You have access to learning content and services in multiple formats, supporting different learning styles and needs, from ad hoc problem solving to structured, long-term knowledge acquisition. October 24th 
    • The digital era is evolving into the Intelligence Era 
    • SAP Enterprise Support is the foundation of continuous customer success 
    • SAP Enterprise Support Value Maps

    Recording

    Presentation

    Essential Tips on SAP Incident Processing You are invited to participate in a live Knowledge Transfer Session for Customer Center of Expertise. You can learn information on the Incident Handling core processes that SAP support engineers follow from initial processing, troubleshooting, to solution. May 23rd 
    • Incident Handling
    • Initial Processing and Troubleshooting
    • Incident Process Flow
    • Communication Types
    • Make the most of your support interaction for rapid solutions 

    Recording

    Presentation

    Collaborate and Maximize Your Success with SAP Enterprise Support Value Maps SAP Enterprise Support Value Maps help you to navigate intuitively through services, offerings, and tools available from SAP Enterprise Support. Learn more about this on-demand, 24/7 collaborative and social network platform that connects you directly with SAP experts, engineers, and peers. May 17th 2018
    • Learn about the on-demand, collaborative and social network platform
    • Connection with SAP experts, engineers and peers

    Recording

    Presentation

    Live Business needs Live Support Next-Generation Support for the Digital Enterprise March 2018
    Self-Service and incident prevention, Real-Time interaction Expert Chat, Schedule an Expert, Ask an Expert Peer, Customer Interaction Center, Digital Support Experience
    Presentation
    What a Customer COE should know about Incident Management This Meet the Expert Session provides insights about Incident Management rules, processes and important functionalities (such as Expert Chat, report and manage incidents, solution finding and more...) May 2017

    Live demo in SAP ONE Support Launchpad applications:

    • how to find a solution
    • how to report and manage incidents
    • how a perfect incident looks like.

     

    Recording

    Presentation

    What a Customer COE Should Know About his or her Role in the New Hybrid World

    The Customer COE needs to change when Cloud solutions are used in hybrid scenarios. This MTE will give first insights and ideas what are the new challenges and how to work on the new requirements in a hybrid world. January 2017
    • How will Cloud solutions change the role of the SAP Customer COE?
    • How to position as a SAP Customer COE in the new hybrid world?
    • Get first insights and ideas what are the new challenges for CCOE in a hybrid Scenario

    Recording

    Presentation

    SAP ONE Support Launchpad - Personalized Access to the Support World SAP ONE Support Launchpad is the central, harmonized and simplified entry point to support regardless of your solution. It can be easily personalized to fit your needs, provides a consistent user experience, and is great in supporting you to successfully accomplish your daily service and support related tasks.

    The Cloud Availability Center provides you an overview on the status of all your SAP cloud products.

    And you can see all of your incidents upfront, via the Incident Dashboard.
    March 2017
    • Cloud Availability Center 
    • Easy Personalization
    Recording

    What a Customer COE should know about Incident Management Applications

    WEB-Session where SAP-experts will explain and demonstrate the use of the applications for Incident Management of SAP's ONE Support Launchpad. You will gain firsthand insight through demos of all applications needed to personalize the Launchpad, to find a solution and to report and manage incidents. October 2016
    • SAP ONE Support Launchpad: Personalized Access to the Support World
    • Introduction to the Incident Management Applications
    • Live Demo
             > How to search for solution
             > How to report an incident
    • Tips & Tricks
    Recording

    SAP License Administration Workbench 2.0: Introduction and initial experience

    SAP recommends to consolidate the measurement results of each SAP system in the License Administration Workbench (LAW), if multiple SAP software installations and/or systems are in use. February 2016
    • Motivations for the Redesign of LAW 2.0
    • New Functionalities of LAW 2.0
    • System Requirements
    • System Demo
    • Hands-On Experience
    • Documentation & Support

    Presentation

    Webinar Replay

    Events

    EVENTS DESCRIPTION LINK
    SAP Customer COE & Support Infotag 2019

    Juli 2.-3. 2019, Walldorf, WDF21, Germany

    "EinBlick Voraus" - Den Wandel intelligent gestalten

    Erhalten Sie Einblick in die neuesten SAP Support Trends & Innovationen und erfahren Sie, wie Sie Ihre Softwarenutzung optimieren. Der diesjährige SAP Customer COE & Support Infotag thematisiert unter anderem die aktuellsten Service & Support Tools, welche den Umstieg auf SAP S/4HANA erleichtern. Neben Fachvorträgen von SAP Experten und Kunden werden Sie genügend Möglichkeiten zum Networken und den wertvollen, persönlichen Austausch untereinander haben.

    Website

    Agenda

    Virtual SAP Enterprise Support Day

    March 20th 2019

    The Transition to an Intelligent Enterprise
    A Journey of Visionary Collaboration, Focus, and Agility
    Intelligent enterprises have a unique affinity for differentiating themselves with new capabilities, skills, and technology. With outcome-targeted services and proactive support offerings, SAP is empowering companies to adopt this vision and set the foundation for a lean enterprise structure.
    Attend this global virtual event on March 20, 2019, to get expert insight into how our portfolio can support the future success of your business.

    Watch the sessions on-demand

    Please keep in mind, to be able to register, you will need to have signed up with the SAP Learning Hub of the SAP Enterprise Support Academy.

    SAP Customer COE & Support Infotag 2018

    November 7.-8.2018, Walldorf, WDF21, Germany

    "EinBlick Voraus"

    Die digitale Transformation und die Nutzung der damit verbundenen SAP-Innovationen ist eines der zentralen Themen, das sowohl Fachbereiche als auch die IT beschäftigt. Lassen Sie sich an unserem Infotag für Customer COE-Mitarbeiter und IT-Experten zu den neuesten Entwicklungen und Erfahrungen mit den Lösungen SAP S/4HANA, SAP HANA Enterprise Cloud und SAP Leonardo in Walldorf auf den aktuellsten Stand bringen.

    Website

    Agenda

    SAP CCoE Forum & 
    Enterprise Support Infoday

    September 4th 2018, Regensdorf, Switzerland 

    Informationen aus erster Hand aus der SAP-Welt, Kundenberichte und Erfahrungsaustausch stehen im Zentrum in der Fachtagung - praxisorientiert und kompakt aufbereitet für CC-Leiter und Interessierte.

    Website

    Presentations