WhatsApp for Product Support

How to Subscribe

Subscribe to WhatsApp SAP Product Support channels and receive updates including KBAs, wiki's, guided answers, SAP Notes and “hot tips” on only the products that apply to your needs. From your mobile device, scan the QR code or click on the channel link of your choice, save channel to your contacts and send the word, “Start” to activate messages. Unsubscribe at any time by sending the word, “Stop”.

Read the "Using WhatsApp for Product Support updates" blog

Watch the above video to learn how to subscribe in 5 easy steps, as well as how to choose your topics.

Note that WhatsApp must be downloaded on your mobile device to access the channel and that the the process is the same for all WhatsApp Channels.

QR Codes

Scan the codes or click the link to access the channels

SAP SuccessFactors

  1. SAP SuccessFactors Employee Central
  2. SAP SuccessFactors Learning
  3. SAP SuccessFactors Platform
  4. SAP SuccessFactors Performance and Goals
  5. SAP SuccessFactors Recruiting
  6. SAP SuccessFactors Onboarding
  7. SAP SuccessFactors Analytics


SAP Solution Manager

New Categories:

  1. SOLMAN Change Control Management
  2. SOLMAN Test Suite and Solution Documentation
  3. SOLMAN Setup/Configuration
  4. SOLMAN IT Service Management
  5. SOLMAN Diagnostics, Business Proccess Operations, System Monitoring


SAP Analytics

  1. BI Platform
  2. WEBI
  3. Crystal
  4. SAP Lumira

SAP GRC (Governance, Risk and Compliance)

  1. Access Control
  2. Process Control
  3. Risk Management
  4. Audit Management

SAP EPM (Enterprise Performance Management)

  1. Business Planning and Consolidation, version for SAP NetWeaver
  2. Business Planning and Consolidation, version for the Microsoft platform
  3. Financial Consolidation
  4. Disclosure Management
  5. Strategy Management
  6. Profitability and Cost Management
  7. Analytics Cloud

SAP NetWeaver

  1. Software Logistics – System Maintenance (Upgrade)
  2. NW Client/Server Technology (CST)
  3. Software Logistics – Change Control and Transport
  4. Software Logistics – System Provisioning (Installation)
  5. ABAP Development
  6. NW ABAP User Administration, Authorization, Authentication

SAP Data Management

  1. SAP Adaptive Server Enterprise
  2. SAP ASE - ERP enablement
  3. SAP IQ
  4. SAP Replication Server

SAP Product Lifecycle Management

  1. SAP Environment, Health and Safety Management
  2. SAP Portfolio and Project Management
  3. SAP PLM Document Managemet System


  1. High Availability and Backups
  2. Applications
  3. Performance and Monitoring


SAP S/4HANA Finance

  1. FIN Accounts Receivable
  2. FIN Posting and Taxes
  3. FIN CO Material Ledger