Integration & Cloud Monitoring

Integration and Cloud Monitoring provides monitoring of data exchange in-between different systems within a system landscape or between systems within a landscape and external components (e.g. public cloud services). Data is collected on managed system side (e.g. for IDocs and PI Messages) and transferred to the Focused Run system or is directly pulled from APIs exposed by the public cloud services into the Focused Run system.

Scope

The application supports the following:

  • Monitoring and Alerting of IDocs

  • Monitoring and Alerting of PI messages and PI Channels

  • Monitoring and Alerting of RFC Connections

  • Monitoring and Alerting of Integration Flows in SAP Cloud Platform Integration

  • Monitoring and Alerting of Integration and Cloud-related exceptions

  • Visualization of data either in a component specific context or in an Integration Scenario specific context

Features

Scope Selection

You have the choice between a component specific entry and a scenario specific entry. Prerequisite for the latter one is that you defined a scenario in the AIM configuration. Based on the selected scope type, the Overview page differs.

Overview

There are three sections on the Overview page:

  • Status Overview: In this section, you can view the total number of systems or cloud services in the selected scope and for the selected time range. You can also view the status of the different modules (PI messages, IDocs, Connections, Integration Flows and exceptions) for the selected scope.

    The various statuses are as follows:

    • Red: Number of Messages / Exceptions in error state

    • Yellow: Number of Messages / Number of Exceptions with Warnings

    • Blue: Number of Messages in backlog state

    • Green: Number of Successful Messages

  • Component Overview: This overview is available if you enter with a component specific scope.You have one overview for messages and one overview for exceptions.

    • Messages by System and Interface Type gives an indication on the status of PI messages and IDocs, Integration Flows and RFC connections for the components in scope via a stacked bar chart for the selected time range. The color code used in the chart is the same as in the Status Overview.

    • Exceptions Distribution visualizes the number of exceptions per exception category in a pie chart.

    • Scenario Overview: This overview is available if you enter with a scenario specific scope. You see an overview for each scenario in scope. Via Drilldown you see a graphical visualization of the selected Integration Scenario. Status information on the components itself and/or on the communication path' in-between indicate potential issues in the data flow. A click on the rated component and/or on the communication path gives a summary overview on the assigned individual interface types. Via drilldown you can see the related single messages.
    • Alert Ticker: Listed are the most recent AIM alerts that occurred for the components in scope. Context sensitive jump-in capability to the details in the Alert Inbox exist.
Process Integration Monitoring

On the Process Integration Monitoring page, there are cards that give you an overview on the status of the PI messages per business system. The cards are distributed into different areas grouping e.g. adapter engines or PI ABAP components. In addition, there is a section for PI Channels (if PI Java is used).

  • Each card displays information for the selected time frame on how many messages were processed and how many of them are currently in an error or in backlog state.

  • Optional via View Settings: A trend line in the card is visualizing the error and backlog distribution for the last hour.

  • Click on a number in the card to drilldown into a more detailed view:

    • Here the message distribution per Sender/Receiver attributes is displayed.

    • You can change the aggregation type and the display mode via the view settings.

    • Click on the status summary or the total number to further drill down to the single PI messages:

      You see a list of all single PI messages relevant for the drilldown and their status information.

      In addition, you can search for a dedicated PI message via the PI Message ID. The search result displays a list of business systems on which the PI message was found.

IDoc Monitoring

On the IDoc Monitoring page you see different cards giving you an overview on the status of the IDocs per business system.

  • Each Card contains an information for the selected time frame on how many inbound and outbound messages were processed and how many of them are currently in an Error or Backlog state.

  • Optional via View Settings: A trend line in the card is visualizing the Error and Backlog distribution for the last hour.

  • Click on a number in the card to drilldown into a more detailed view:

    • Here you see the IDoc distribution per Message Type and partner information.

    • You can change the aggregation type and the display mode via the view settings.

    • Click on the status summary or the total number to further drill down to the single IDocs:

      You see a list of all single IDocs relevant for the drilldown and their status information. Click on the Message ID to open a Pop-Up with further details.

In addition, you can search for a dedicated IDoc via the IDoc document number. The search result displays the business systems on which the IDoc was found.

Connection Monitoring

On the Connection Monitoring page, you get an overview on the availability and performance of the monitored RFC connections for the systems in scope. For each RFC connection Latency, Availability and Logon Test information is displayed. Historical values can be accessed via the Dashboard button.

Cloud Integration Monitoring

On the Cloud Integration Monitoring page, you get an overview on the processed Integration flows for the SAP Cloud Platform Integration tenants in scope. There is one section per tenant and different cards for the different processing status of the Integration Flows.

  • Click on a card to drilldown into a more detailed view:

    • Click on the status summary or the total number to further drill down to the single Integration Flows;
    • You see a list of all single Integration Flows relevant for the drilldown and their status information. Click on the Message ID to open a Pop-Up with further details.

Integration and Cloud Error Monitoring

On the Integration and Cloud Error Monitoring page, you get an overview of the exception distribution for the selected scope over different categories. Categories can include exceptions that happen on the on-premise side (e.g. WebService exceptions or ABAP Application Log errors) or on the cloud side (e.g. errors on SAP HCI or IBP). In addition, you can see a bar chart showing the number of exceptions per category and an overview on the exception amount during the current week.

Click on a specific category to drilldown for a specific exception category:

  • You see different charts showing the evolution of the amount of exceptions per day/week/month.

  • You see a list of single exceptions with relevant error messages for the selected time frame. Click on a single exception to drilldown to further error details such as the error context, calling stack, and payload of the processing unit.

The monitoring of following exception categories is supported:

  • ABAP-related categories

    • ABAP Application Log

    • ABAP Runtime Error

    • ABAP Aborted Jobs

    • ABAP Syslog

    • ABAP Update Errors

    • ABAP Web Service Errors

    • ABAP Gateway Errors

  • Categories related to hybrid scenarios (onPremise)

    • SAP Ariba Network Integration Add-On Errors

    • CONCUR TE Foundation Add-On Errors

    • SAP HCM Employee Errors

    • SAP HCM Compensation Errors

    • SAP HCM OnBoarding Errors

    • SAP HCM Recruiting Errors

    • SAP HCM Variable Pay Errors

  • Categories related to cloud services

    • Dell Boomi Process Errors

    • SAP ByDesign Document Errors

    • SAP Hybris C4C Errors

    • SAP HANA Cloud Integration Errors

    • SAP HANA Cloud Integration for Data Services Errors

    • SAP Cloud Platform Application Errors

    • SAP IBP Errors

    • SAP Success Factors Data Replication Log Errors

    • Errors related to SAP Success Factors Middleware Integration

    • Errors related to SAP Success Factors Scheduled Jobs

    • Errors related to SAP Success Factors Integration