Welcome area
Once logged in you can manage your account and log out from this area.
Login area
You can now see much of our content before logging in. Log in to have complete access to the support portal and its applications.
Easy access to other SAP Portals
Click the dropdown menu for quick access to other SAP portals.
SAP Support Knowledge Search
A single search that covers multiple SAP websites and repositories, such as Sap Notes, SAP KBAs, SAP Community Network Blogs, Discussions, SAP Help Portal documents and more! Everything you need, all in one place.
Most Frequently Used Applications
Based on your feedback, we have identified the most used applications on the SAP Support Portal, and have listed them here for quick and easy access.
Featured Content
See what information other customers are finding useful, which could be of interest to you too. Check back here for frequent updates.
SAP Spotlight News
Important information that we would like to share with you. You can sign up to our newsletter to receive Spotlight News articles via email.
New to SAP Support
Find useful tips and information on how to use the new SAP Support Portal.
Technical Planning
Information that you can use when planning releases or upgrades of your SAP products e.g. end of life for a product’s maintenance within the Product Availability Matrix. This could aid a smooth rollout.
Ever wanted to know which Notes or KBAs solved the most issues for your product? Sign-up to find out.
Follow us on Twitter! Sign up to our twitter handles @SAPSupportCE and @SAP_GSupport.
Note and Knowledge Base Article (KBA) Number
If you know the number of the SAP Note or KBA you want to read, type it in here. This is not a keyword search - use the large search box on the left for keywords.
Continue with the tour
Return to the portal
Exit Tips
All done. Return to the portal
Search for SAP Notes, Knowledge Base Articles and more (About the new SAP ONE Support searchThe SAP ONE Support search is our new search tool, powered by HANA.)
SAP Spotlight News

Focused solutions for SAP Solution Manager deliver specialized features and functionality on top of SAP Solution Manager. SAP customers with functional needs beyond the standard scope of SAP Solution Manager can now use these powerful offerings to enable focused innovation on top of SAP Solution Manager without the need to develop home-grown solutions:

  •  Focused Build for SAP Solution Manager provides an out-of-the-box and integrated tool-supported methodology to manage requirements and software development in large, agile innovation projects like implementations of SAP S/4HANA. With it, users can expedite the capture and delivery of new business models and related requirements, integrate on-site and remote teams, and simplify reporting.
  • Focused Insights for SAP Solution Manager allows users to build and distribute powerful, flexible, customer-specific dashboards in minutes without the need for custom programming. The dashboards and reports can be created to align with the user’s objectives and requirements for operations, monitoring, governance, application performance and program readiness.

We now have the perfect SAP Solution Manager to manage digital transformational engagements. Learn more about the new offerings at support.sap.com/focused.

On January 1, 2017, new revenue recognition regulations will be in effect in countries adhering to both US GAAP and IFRS. To help customers prepare for the new standards, SAP launched the SAP Revenue Accounting and Reporting application at the end of March 2015. Customers who are currently using the SAP ERP Financials solution, and have an active maintenance agreement, have access to the application at no charge. Get the details and learn how to get started

On April 20th, the SAP ONE Support Launchpad will be the go-to access point for your most important applications. We strongly encourage you to exclusively use the Launchpad support tools and applications starting now.  You may also notice that some pages in the SAP Support Portal have been updated to prominently display links to the Launchpad applications for easy reference.

As a reminder, you are not able to access the Launchpad without a modern browser version. Please view minimum browser requirements, read answers to frequently asked questions, and get more information about the SAP ONE Support Launchpad and updated applications here.

News Archive
Enter Note/KBA Number
Use Launchpad to Access Support Tools