- Support Onboarding : SAP Support & Getting started with the CX Journey, Find answers and solutions fast, Mission Critical Support.
- Product Support Real Time Channels : We offer real-time support channels with live and direct access to SAP's support experts, creating a faster and more direct route to issue resolution.
- Information Required from you to Answer Your Question: SAP Support needs certain information from you to be able to answer your question quickly. Please check the above linked SAP Knowledge Base Article, select the relevant topic of your question and provide the required information as listed in the corresponding KBA.
- SAP Help Portal for C4C
- SAP Community Topic Page for C4C
- SAP Cloud for Customer Wiki
- SAP Support Portal Page for SAP Cloud Applications Studio
- SAP CX Solutions Enablement Portal - SAP Sales Cloud
- SAP CX Solutions Enablement Portal - SAP Service Cloud
- SAP Enterprise Support value map for SAP Customer Experience solutions (requires an SAP ID)
- Replay webinar recordings and register for our upcoming Meet-The-Expert webinar sessions
- Helpful openSAP courses for C4C at no additional cost viz. Experience SAP Cloud for Customer
- Subscribe to C4C news
- Follow SAP Cloud for Customer on Twitter or LinkedIn
- Customer Influence Portal - SAP Cloud for Customer: If you have a feature request, directly address it to Product Management by submitting it on SAP Customer Influence. Product Management regularly reviews and provides feedback on these requests.
- Product Page for SAP Cloud for Customer core applications (SAP Help Portal)
- Questions around SAP Cloud for Customer add-ins (SAP Community)
- Blog Posts for SAP Cloud for Customer add-ins (SAP Community)
- Road Map for SAP Cloud for Customer core applications (SAP Road Map Explorer)
- SAP Cloud for Customer community site (SAP Community)