Video Tutorials:

Stay tuned to our Product Support Webinars. Please check for upcoming webinars or watch the recordings, e.g. Common Performance Problems in SNP. - KBA 2539283

Stay Connected:

SCM Proactive Support Newsletter - ever dreamed of solving problems before they actually impact your business?

Please subscribe to our proactive support newsletters and be the first to be informed about critical bug fixes and to receive important news from SAP Product Support. Earlier editions are attached in the related KBA:

Related Pages:

SAP Community Wiki - need more technical insight into the Supply Chain Management solution or need to see the big picture behind?

Please refer to our SAP Community Wiki pages helping to understand the different business processes in Supply Chain Management better + providing technical know how + answering FAQ + providing best practices.

Recommended Articles:

"The Perfect Incident" - ever asked yourself what can be done on customer side to make incident processing more effective on SAP Product Support side? Please read the component specific KBAs which information we require to work efficiently.

How to create the perfect incident for

  • Supply Network Planning (SCM-APO-SNP / SCM-APO-OPT-SNP  & CTM / SCM-APO-SDM-CTM): KBA 2238377
  • Available-To_Promise (SCM-APO-ATP): KBA 2475074
  • Production Planning and Detailed Scheduling (SCM-APO-PPS): KBA 2164726
  • Integration (SCM-APO-INT / SCM-BAS-INT): KBA 2227281
  • Sales Order Integration (SCM-APO-INT-SLS): KBA 2475741  
  • Service Parts Planning (SCM-APO-SPP): KBA 2299435
  • Extended Warehouse Management (SCM-EWM): KBA 2349831
  • Supply Network Collaboration (SCM-ICH): KBA 2151502