A designated and certified Customer Center of Expertise (Customer COE) is a requirement of SAP Enterprise Support. By acting as a single source of truth for all matters related to SAP in your organization, your Customer COE works closely with SAP to set up an internal support desk, coordinate projects, and deliver relevant information to the user base.
It also helps stimulate innovation by keeping software up-to-date with changing requirements – providing skills training and making use of expertise on demand. In the end, you are able to increase the transparency of business processes, boost system availability, and maximize the overall value of your SAP software investment.
Check out your current situation and discover what you need to improve in order to be able to effectively and successfully become Customer COE certified. The self-assessment will take approximately 30 minutes to complete.
Go to Self-Assessment
The primary certification of a Customer COE organization indicates that it possesses the basic support infrastructure necessary for interaction with SAP.
Learn more and get certified