Contact us for access to our new CCOE Community Suite for real added values for certfied CCOE(s) only. On this SAP Jam-based platform, you can network, stay up-to-date with the CCOE of the year, and ask questions to the entire community.
SAP webinars are real time media presentations distributed over the Internet. Each webinar will be distributed live and will be available as a link later. To participate in webcasts you will be provided with a dial-in number, participant code and a web link.
|What a Customer COE should know about Incident Management||This Meet the Expert Session provides insights about Incident Management rules, processes and important functionalities (such as Expert Chat, report and manage incidents, solution finding and more...)||May 2017||
Live demo in SAP ONE Support Launchpad applications:
|The Customer COE needs to change when Cloud solutions are used in hybrid scenarios. This MTE will give first insights and ideas what are the new challenges and how to work on the new requirements in a hybrid world.||January 2017||
|In this German session we will continue to explain and demonstrate the use of the applications for Incident Management of SAP's ONE Support Launchpad. You will gain firsthand insight through demos of all applications needed to personalize the Launchpad, to find a solution and to report and manage incidents.||December 2016||
|WEB-Session where SAP-experts will explain and demonstrate the use of the applications for Incident Management of SAP's ONE Support Launchpad. You will gain firsthand insight through demos of all applications needed to personalize the Launchpad, to find a solution and to report and manage incidents.||October 2016||
||Webinar Replay Part1|
|With this Webcast we provide a general overview about SAP Support Essentials and what a Customer COE should know about SAP Incident Management. Special focus will be the SAP ONE Support Launchpad Incident Form.||August 2016||
|SAP recommends to consolidate the measurement results of each SAP system in the License Administration Workbench (LAW), if multiple SAP software installations and/or systems are in use.||February 2016||
|SAP offers a new self-service providing customer with innovations tailored to their business as well as comprehensive business and technical information. Learn more about the new self-service, its positioning in regard to the currently existing SAP Service tools. Get further information how SAP Innovation Discovery supports Customer COEs in turning the adoption of innovations into tangible value for the business. A live demo will provide further details how to work with the new self-service.||July 2014||