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Notification of Incidents in Your Inbox

A new notification has been added as part of the Incidents Notifications. This notification will be sent when an incident belonging to you has been...

Maintenance Notification: October 28, 2017

Due to maintenance, the following services will not be available: Date: Saturday, October 28 Time: 14:00 – 21:00 SGT [15: 00- 22:00 JPT] (08:00-15:00 CET)...

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SAP SuccessFactors Community

The SAP SuccessFactors Community connects customers, partners, and employees within a collaborative environment to help realize our collective goals.

Resources

New to the Support Portal?

Watch the video for tips on resolving your incidents with SAP, and for an overview of the information that is waiting for you on the SAP Support Portal.

Also, browse this SAP Ecosystem document for an overview of some of the resources available to you as an SAP customer.

Get answers to questions by reviewing the support portal FAQs

Review the video content from the SAP Support YouTube playlist

Review the help files for the SAP support applications.

To help improve your support experience we would love to have you join one of our usability studies by emailing supportusability@sap.com.

Review the details of the service which serves as the starting point for the customer engagement.

SAP has started a series of Security Whitepapers in order to help you increase the security of your SAP systems.