SAP Support Portal Home

Welcome to the SAP Support Portal

Search for SAP Notes, SAP Knowledge Base Articles, SAP Community content and more.


Spotlight News

Maintenance Notification: November 30, 2021

There will be downtime to Sapserv5 (Japan) servers on Tuesday, November 30, 2021, from 18:00-19:00 JST (17:00-18:00 China Time; 10:00-11:00 CET). During this outage the...

Maintenance Notification: November 20, 2021

There will be multiple interruptions to Sapserv7 and Sapserv9 (Singapore) servers on Saturday, November 20, 2021, from 11:00-17:00 JST (10:00-16:00 China Time, 3:00-9:00 CET). During...

Maintenance Notification August 7, 2021

There will be multiple interruptions to Sapserv7 and Sapserv9 (Singapore) servers due to WAN migration at SNG3 (Cyxtera) DC on Saturday, August 7, 2021, from...

Maintenance Notification: July 31, 2021

Due to maintenance, there will be multiple interruptions for Sapserv5 (Provider connection) on Sunday, August 1, 2021, from 00:00-04:00 JST (Saturday, July 31, 2021, from...

Get Started With Support

Welcome to Support!

Outlined here are the communication channels, Next-Generation Support tools and support resources available to you whenever you need our assistance.

Mohammed Ajouz, Global Head of Product Support at SAP, personally welcomes you in this short video. 

Find webcasts and events

Learn more on how to make the best out of interactions with Product Support via Product Support Accreditation, an easy to consume and easy to access enablement program at your own pace.


SAP SuccessFactors Community

The SAP SuccessFactors Community is a private community where members find resources, ask questions, share knowledge and get answers from customers and experts.