Maintenance Notification: February 18, February 26, March 5, 2022
There will be an outage to sapserv5, sapserv7, sapserv9, and sapserv10 servers during these time frames: Saturday, February 18, 2022, from 2:30-10:30 UTC; sapserv7 and...
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Features
Get the support you need to thrive as a supplier on SAP Business Network
Suppliers can access the Help Center to find video tutorials, support documentation, FAQs, and other resources covering a variety of topics, such as:
- Finding more business opportunities on SAP Business Network
- Managing your orders and sending invoices
- Participating in sourcing events
- Setting up digital catalogs for your customers
- Enhancing your business profile to highlight your company strengths
For more best practices content and discovering what's possible as a supplier on SAP Business Network, watch the replay videos from our latest Supplier Connection Live webinar.
Share Your Thoughts!
We'd really like to hear your first impressions of the support experience in SAP for Me, the future single-entry point for support.
Try it out today and share your thoughts via the Support Experience in SAP for Me survey.
Your feedback will be used to measure and continually improve our customer experience.
License Audit Process Webcast: Procedure, Information and Documentation
The objectives of this webcast are:
- Understand the license audit process and its scope
- Find the necessary information and documentation that will be helpful when conducting the system measurement
Who should join? Persons who are responsible for planning and/or carrying out system measurements in their company.
Join us on May 18, 2022.
How to minimize the attack surface of Hybrid SAP S/4HANA landscapes
Welcome to the SAP Security Webcast Series!
This month, the session will help SAP decision makers and IT operations managers to understand:
- Why old-fashioned configuration monitoring remains the mandatory foundation of any security effort
- How the concepts and most relevant features of SAP Focused Run support a cost-sensitive journey to secured Hybrid landscapes
- How management dashboards (with visualizations of aggregated data), automation of IT processes and comprehensive read-only access to technical details go hand in hand
Join the session on May 19, 2022 and learn how to minimize the attack surface of Hybrid SAP S/4HANA landscapes.
Moving Your Business Forward - 360° View on SAP Solutions for Digital Business Processes in Procurement
Due to further shortages and increasing prices, procurement and supply chain remain in the spotlight to ensure supply, business continuity and cost control.
- Is your company prepared to face the challenges of today's world?
- Where is your company standing?
Join our session on May 19, 2022 to get an overview of what SAP offers to help move your business forward.
From Cloud Availability Center to Cloud Availability in SAP for Me
Cloud Availability has finally moved to the place where it belongs: SAP for Me, the Customers' Digital Companion. You will find there the current availability of all your cloud systems, as well as the related notifications and availability reporting.
Join this presentation on May 5, 2022 where you will be shown the current functionalities and given insights on what's coming up!
Introduction to the new license management and software usage platform in the SAP for Me
SAP wants to make the transition to the new SAP portal SAP for Me as easy as possible. During the detailed sessions, SAP experts use concrete case studies/applications to show how the SAP ONE Support Launchpad applications already used by customers are transferred to SAP for Me.
Join the detailed session "License Utilization Information (LUI) migrates to SAP for Me" on May 4, 2022 to get an insight on the migration process of LUI into SAP for Me and on how to use the new platform to manage licenses and software usage in the future.
Introduction of SAP for Me, your new customer portal
SAP for Me is your personalized central entry point to SAP's support. It provides transparency across all your SAP solutions and ensures a harmonized support experience.
SAP for Me makes support-related tasks easy with an end-to-end view of your product portfolio all in one place.
Join this Support Webcast to learn more about SAP for Me including the depreciation of the SAP ONE Support Launchpad home page as an access to applications.
Additionally, check our list of Upcoming Live Sessions in various languages and time zones.
Get Started With Support
Welcome to Support!
Outlined here are the communication channels, Next-Generation Support tools and support resources available to you whenever you need our assistance.
Mohammed Ajouz, Global Head of Product Support at SAP, personally welcomes you in this short video.
Other resources:
- Introduction to SAP Support Portal [video]
- Visit the customer onboarding resource centers
- SAP Support Portal FAQs
Spotlight News
Maintenance Notification: February 12, 2022
There will be momentary disruptions to Sapserv7/9 server landscape in Singapore DC on Saturday, February 12, 2022, from 15:00-20:00 UTC (00:00-05:00 JST; 23:00-04:00 China time;...
Maintenance Notification: February 5, 2022
There will be downtime to Sapserv7/9 server landscape in Singapore DC on Saturday, February 5, 2022, from 02:00-10:00 UTC (11:00-19:00 JST; 10:00-18:00 China time; 3:00-11:00...
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SAP SuccessFactors Community
The SAP SuccessFactors Community is a private community where members find resources, ask questions, share knowledge and get answers from customers and experts.