Cloud Functional Usage

The Cloud Functional Usage(opens in new tab) section provides insights into the extent to which you are using the functionalities of your licensed SAP Public Cloud Products.

It shows to which extend you are using the functionalities of your consumed SAP Public Cloud Products and highlights functionalities (Solution Capabilities) you are already using and provides insights into related Value Drivers these Solution Capabilities are contributing to. Most of the Solution Capabilities are assigned to one or more value drivers to represent how the functional usage of the product affects the business values.   

Note:

Only top 10 Value drivers with the most used Solution Capabilities are displayed as default (1st graph). 

Additionally, you can check how intense you are using functionalities (Solution Capabilities) and compare your usage with your industry peers. The second graph displays how many Solution Capabilities you are using with which intensity. And in the third graph you see your industry peer group and how many Solution Capabilities are used by many customers within your peer group (high footprint), or by low number of customers (low footprint) or by moderate number of customers (moderate footprint). 

The information is provided on Solution Capability level. Only Solution Capabilities with measurement object assigned are reflected in this section. A Solution Capability describes a functional ability of a single or multiple software products that implement and support a business capability. You can read the documentation of each solution capability by navigating there from the column with solution capabilities' names. Each solution capability is assigned to at least one logical product. Each logical product is assigned to at least one Sub-Solution Area.

Selecting a segment of a graph allows you to view details of the relevant Solution Capabilities in the table and in the other graphs. You also can use the Value Driver and Logical Product filters to focus on a special group of Solution Capabilities.

Go to the Cloud Functional Usage section in SAP for Me.


 

By Value Driver Graph

This section shows to which extent you are using the functionalities of your consumed SAP Public Cloud Products. It highlights functionalities (Solution Capabilities) you are already using and provides insights into related Value Drivers these Solution Capabilities are contributing to. The majority of the Solution Capabilities are assigned to one or more value drivers to represent how the functional usage of the product affects the business values.
 

Note:

Only top 10 Value drivers with the most used Solution Capabilities are displayed as default (first graph).

Additionally, you can check how intensely you are using functionalities (Solution Capabilities) and compare your usage with your industry peers.

The second graph displays how many Solution Capabilities you are using to which intensity. And in the third graph you see your industry peer group and how many Solution Capabilities are used by many customers within your peer group (high footprint), or by low number of customers (low footprint) or by moderate number of customers (moderate footprint).

The information is provided on Solution Capability level. Only Solution Capabilities with measurement object assigned are reflected in this section. A Solution Capability describes a functional ability of a single or multiple software products that implement and support a business capability. You can read the documentation of each solution capability by navigating there from the column with solution capabilities' names. Each solution capability is assigned to at least one logical product. Each logical product is assigned to at least one sub-solution area.

Selecting a segment of a graph you can view details of the relevant Solution Capabilities in the table and in the other graphs. You also can use the Value Driver and Logical Product filters to focus on a special group of Solution Capabilities. 
 

Information:

  • Due to the complex usage calculation the month-switch has 10 days delay. It means, it is only possible to see the values of the last completed month earliest on the 10th of the next month. This happens due to the complex usage calculation which needs more time to be finalized when a new month comes to its end.
  • The regular data updates for this section happen weekly.
  • In the menu [...] you always can see the latest update status

Usage History

The Usage History(opens in new tab) sub-section provides insights into the extent to which you are using the functionalities of your licensed SAP Public Cloud Products. 

You may have several systems, production and non-production systems, and for example, quality or test systems. The values shown in this section are retrieved from your production systems/tenants only. 

The information is provided on a Solution Capability level. Only Solution Capabilities with Measurement Object assigned are reflected in this section. 

A Solution Capability describes a functional ability of a single or multiple Software Products that implement and support a Business Capability. 

By definition, a Solution Capability is product-specific. If multiple Software Products fulfill the same function, separate Solution Capabilities are required to represent them. 

Go to the Usage History(opens in new tab) sub-section in SAP for Me.

Note:

This section provides transparency by showing if a Solution Capability was used or non-used in the respective time frame. A Solution Capability is considered as used as soon as there are positive traffic values of mainly documents and/or calls. If there are no positive traffic values of documents and/or calls, a Solution Capability is considered as non-used.


Filters

There are two options available by default to filter this section: 

  • Time Interval - You can use the drop-down menu to select the time frame for which the functional usage data should be displayed with options of last month, last 6 months, last 12 months. 
    This section provides functional usage data of the last 12 months maximum. Data reflecting time frame last month is only available in the second week of the following/current month. Time frames last 6, and last 12 months, are working in a rolling matter.
  • Logical Product - You can select the Logical Product(s) you would like to analyze. By default, all your licensed Public Cloud Logical Products are selectable. In cases where you select a Logical Product which is not being measured at this point of time, no data is displayed in the charts and table below.
     

Charts

  • Usage Trend – This graph shows the historical trend of your functional usage.
    For each month you see the respective Functional Footprint (%) as well as a vertical bar with two categories, Number of Used Solution Capabilities (green) and Non-Used Solution Capabilities (grey).
    • Functional Footprint (%) - The Functional Footprint Trend indicates the share of Used Solution Capabilities vs. total number of Solution Capabilities (with Measurement Object assigned) for the last month, last 6 months, and last 12 months for the selected product scope, reflected as an orange line (chart is adjusted according to your filter settings). 

    • No. of Used/Non-Used Solution Capabilities - For each month you see a column with two categories:
      • Number of Used Solution Capabilities (Count Distinct Solution Capability ID where Solution Capability Usage Status equals ‘Used’) reflected as a green bar.
      • Number of Non-Used Solution Capabilities (Count Distinct Solution Capability ID where Solution Capability Usage Status equals ‘Non-Used’) reflected as a grey bar. 

  • Usage by Sub-Solution Area – This chart visualizes the number of Used Solution Capabilities vs. the number of Non-Used Solution Capabilities:
    • Used Solution Capabilities - Used solution capabilities count Distinct Solution Capability IDs, where the usage status equals Used. 
    • Non-Used Solution Capabilities - Non-used solution capabilities count Distinct Solution Capability IDs, where the usage status equals Non-Used.

      The chart is adjusted according to your filter settings. 

Table

Solution Capability

This table lists every solution capability that is assigned to your licensed SAP Public Cloud Product(s) which is being measured. The list will be adjusted according to your filter settings. Per Solution Capability the following information is shown per default: 

  • Solution Capability – The Solution Capability for which the usage status is provided. 
  • Solution Area – The Solution Area of the Logical Product the Solution Capability in scope is assigned to. 
  • Sub-Solution Area – The Sub-Solution Area of the Logical Product the Solution Capability in scope is assigned to. 
  • Logical Product – The Logical Product the Solution Capability in scope is assigned to. There may be Logical Products listed in the table which are not selectable via the “Logical Product” filter. This is caused by a bundle material/SKU you have licensed. This bundle entitles you to use single functionalities (Solution Capabilities) of the Logical Product. 
  • Business Area – The Business Area of the Logical Product the Solution Capability in scope is assigned to. 
  • Usage Intensity Rating – Usage Intensity is determined by traffic values. It reflects the amount of traffic in comparison to the industry peer’s median traffic for the last month: High, Moderate or Low 
  • Usage Status – The value of the calculated usage status (Used/Non-Used) which is based on the filter selection (reflecting the usage status of the last month, last 6 months or last 12 months depending on the filter settings). 

Other notable columns that are not shown by default: 

  • Functional Footprint – The Functional Footprint (%) indicates the share of Used Solution Capabilities vs. total number of Solution Capabilities (with Measurement Object assigned) for the selected Snapshot Month. 
  • Value Description URL – Link to the Industry Solution Portfolio. It provides a description of the Solution Capability and the mapped Value Drivers. You can also reach this page by clicking on the corresponding Solution Capability (Name) in the table.  
  • Usage Status (Last Month) – reflects the usage status of a Solution Capability for the last month. Used or Non-Used.
  • Usage Status (Last 6M) – reflects the usage status of a Solution Capability for the last 6 months. Used or Non-Used.
  • Usage Status (Last 12M) – reflects the usage status of a Solution Capability for the last 12 months. Used or Non-Used.
     

Business Value

The Business Value(opens in new tab) section shows to what extend you are using the functionalities of your consumed SAP Public Cloud Products. It highlights functionalities (Solution Capabilities) you are already using and provides insights into related Value Drivers these Solution Capabilities are contributing to. The majority of the Solution Capabilities is assigned to one or more value drivers to represent how the functional usage of the product affects the business values. 
Please note that only top 10 Value drivers with the most used Solution Capabilities are displayed as default (first graph).

Additionally, you can check how intense you are using functionalities (Solution Capabilities)  and compare your usage with  your industry peers. The second graph displays how many Solution Capabilities you are using with which intensity. And in the 3rd graph you see your industry peer group and how many Solution Capabilities are used by many customers within your peer group (high footprint), or by low number of customers (low footprint) or by moderate number of customers (moderate footprint).

The information is provided on Solution Capability level. Only Solution Capabilities with measurement object assigned are reflected in this section. A Solution Capability describes a functional ability of a single or multiple software products that implement and support a business capability. You can read the documentation of each solution capability by navigating there from the column with solution capabilities' names. Each solution capability is assigned at least to one logical product. Each logical product is assigned to at least one Sub-Solution Area.

Go to the Business Value(opens in new tab) sub-section in SAP for Me.

Notes:

  • Due to the complex usage calculation the month-switch has 10 days delay. It means, it is only possible to see the values of the last completed month earliest on the 10th of the next month. This happens due to the complex usage calculation which needs more time to be finalized when a new month comes to its end.
  • The regular data updates for this section happen weekly.
  • In the '...' menu you always can see the latest update status.

Charts

  • By Value Driver – This chart displays the number of Used and Non-Used Solution Capabilities grouped by Value Driver.

    A Value Driver defines the general direction of improvement an organization can achieve in a specific business process. Solution Capabilities are contributing to the Value Drivers they are assigned to. Ideally all Solution Capabilities should be assigned to the Value Drivers. For some products this assignment might still be in progress.
    For each value driver you see a horizontal bar with two categories:
    • Used Solution Capabilities - Count Distinct Solution Capability ID where Solution Capability Usage Status equals ‘Used’. Shown by a green bar 
    • Non-Used Solution Capabilities - Count Distinct Solution Capability ID where Solution Capability Usage Status equals ‘Non-Used’) shown by a grey bar.
      This chart supports you in identifying Solution Capabilities you are not yet using but contributing to an important Values Driver. With that, added value can be discovered.
      Please note that only Top 10 Value Drivers with the most used Solution Capabilities are displayed as default.
  • By Usage Intensity – This chart provides insights into how intensely you are using Solution Capabilities in comparison to your industry peers. 

    For each Sub-Solution Area you see a horizontal showing the number of Solution Capabilities with:
    • High intensity (green).
    • Low intensity (red).
    • No intensity calculated (blue).
    • Non-Used Solution Capabilities (grey).

      Usage Intensity is determined by traffic values. There can be traffic of calls, documents or users. The traffic values of the considered Traffic Type are being compared to the traffic median of your industry peers to categorize your Usage Intensity per Solution Capability. The intensity categories are defined as follows: 
      • High – your traffic = > Industry Traffic Median + 10%.
      • Moderate – Industry Traffic Median -10% < your traffic < Industry Traffic Median + 10%.
      • Low – your traffic = < Industry Traffic Median -10%
      • No intensity calculated – this refers to Solution Capabilities whose assigned Features are measured exclusively via the Users metric.  Since Users cannot be aggregated, usage intensity cannot be calculated on Solution Capability Level.

        This chart provides the possibility to check Solution Capabilities with low usage intensity in comparison to your industry peers. 
  • By Industry Footprint – This chart provides an overview of how many Solution Capabilities per Sub-Solution Area are used by a High, Moderate, or Low number of customers from your industry peer group, reflected as an Industry Footprint category.

    An Industry Footprint category is determined by the share of your industry peers using a Solution Capability in comparison to the Industry Footprint median of the linked Logical Product. Industry Footprint categories are defined as follows:
    • High Industry Footprint  = > +10% of the Industry Footprint Median (green).
    • Moderate Industry Footprint  > -10% and < + 10% of the ‘Industry Footprint Median (orange).
    • Low Industry Footprint = < -10% of the ‘Industry Footprint Median (red).
      With this chart you can identify Solution Capabilities you are not yet using but which are used by a high/moderate or low portion of your industry peers. Added value can be identified. 
  • By Business Area – This chart shows the number of used Solution Capabilities per Business Area. Business Area is an entity retrieved from SAP’s Business Capability Model (BCM).

    This view is useful for customers who are familiar with SAP’s BCM which is also the leading structure for SAP’s Roadmap Explorer for example.

    The additional chart for the Functional Usage by Business Area  is not displayed per default but can be displayed using the Personalize feature.

    Procedure

    To activate this chart:
    1. Click Card Menu [ ••• ].
    2. Select Personalize Card.
    3. Toggle the By Business Area switch to ON.
    4. After applying this additional view your dashboard is updated accordingly now also showing this additional chart. 

Table

Business Value Details

In this table every Solution Capability that is assigned to your licensed SAP Public Cloud Product(s) and that is being measured is listed by default. The list will be adjusted according to your filter settings. Per Solution Capability the following information is shown by default: 

  • Value Driver – A Value Driver defines the general direction of improvement an organization can achieve in a specific business process. Solution Capabilities are assigned to Value Drivers and contributing to them.
  • Sub-Solution Area –  The Sub-Solution Area of the Logical Product the Solution Capability in scope is assigned to.
  • Logical Product – The Logical Product the Solution Capability in scope is assigned to. There might be Logical Products listed in the table which are not selectable via the “Logical Product” filter. This is caused by a bundle material/SKU you have licensed. This bundle entitles you to use single functionalities (Solution Capabilities) of the Logical Product. 
  • Usage Status – The value of the calculated usage status (Used/Non-Used). 
  • Usage Status (Last 6M) – Reflects the usage status of a Solution Capability for the last 6 months: Used or Non-Used.
  • Usage Status (Last 12M) –  Reflects the usage status of a Solution Capability for the last 12 months: Used or Non-Used.
  • Usage Intensity – Usage Intensity is determined by traffic values. It reflects the amount of traffic in comparison to your industry peer’s median traffic: High, Moderate or Low.
  • Industry Footprint – is determined by the share of customers of your industry using a Solution Capability in comparison to the ‘Industry Footprint Median of the linked Logical Product’ reflected as an Industry Footprint category: high, moderate or low.