Order Details Page (On-Premise)

On the order details page (on-premise), view information for your maintenance order, addresses associated with the order, and payment details.

Procedure
  1. Go to Customer Dashboards > Finance & Legal > On-Premise tab > On-Premise Maintenance card.
  2. For the order you want to see more information, select > to the right of the order row to open the order details page.
  3. The order details page includes this information:
  • Renewal Type:
    Your contract renewal type:
    • Auto Renewal: your contract renews automatically.
    • Active Renewal: you need to actively sign a new order form for your contract.
  • Current Period card:
    Select Order ID to see materials.
  • Upcoming Period card:
    When an on-premise auto renewal is near the renewal date, the Upcoming Period displays.
  • Addresses card:
    See addresses for this order, including Sold-To, Ship-To, and Bill-To.
  • Payment Details card:
    See payment information for this order.