Gain insights into how many AI units are available to your company along with additional information regarding consumption and expiration.

• AI Units available – Shows the number of units available at the start of the current month.
• Expiring this month – Shows the number of AI units that will expire at the end of this month. (AI units expire at the end of each contract year.)
• Expiring next three months – This shows the total number of AI units that will expire within the next three months.  

If you need additional help, visit the SAP Customer Interaction Center in our Services & Support dashboard to chat with support or submit a case.

 

View the total number of AI units that have been consumed during the current month along with a detailed graph showing consumption during previous months.

• AI units that are calculated for the current month are estimations based on when the data is retrieved.
• The monthly real calculations will start showing once monthly balance statements are finalized.
   

Key Benefits

•  Annual Planning – Helps estimate the number of AI units needed for different scenarios over an annual cycle.
• Customer Alignment – Assists in positioning the correct entitlement for customers to fully utilize AI capabilities.
•  Usage Tracking – Enables visibility into AI unit consumption via SAP dashboards.
•  The SAP Business AI Discovery Center provides a catalog of AI scenarios linked to SAP packages.
•  Customers can track usage, plan entitlements, and monitor consumption metrics.
• Identity services allow for personalized tracking and billing based on AI unit entitlement.
  
   

View a complete breakdown of AI units consumed by each of your products and the different features within each product.

• Filter consumption by month using the month selector at the top of the card.
• Find details of consumption grouped by products with individual features for each product.
• Each line items shows total Usage for that feature plus the amount Consumed during that month.
• Search / filter by products, usage, or consumption to quickly find the information you are looking for.
• Click on Product Name > Get AI Units  you can purchase additional units if needed.
• Click on Product Name > Get Assistance > Finance & Legal (SAP for Me). Additional help for general questions related to F&L.
• Click on Favorite to bookmark the product for quick access from your Favorites list. Favorited items appear at the top of your dashboard for easier navigation.

Refer to KBA 3521354 and KBA 3521432 for FAQs related to AI Estimator.

 

View all usage data related to AI for Premium and Base (free offerings, not consuming AI Units). This data is just raw usage level data and doesn’t show any billing details but instead, the raw data being used at a company for a specific capability. The data is being provided both on the capability level as well as on a tenant breakdown level.  

Filtering and Viewing of Data can be done by the following: 

• Monthly Consumption Filtering – Change the month / year to show the usage data specific to that time-period including historic data. 
• Search – Define a specific search criteria to show data related to specific capabilities. 
• Select the Filtering Option – This will allow you to target your search around specific filters. 
• Grouping Option – Change how the results are grouped and in which order. 
• Export to CSV XLS Option – Use this to export the shown data into a .CSV xlsfor local usage. 

Each item lists the following information:

• Capability Offering – the name of the AI Agent, Feature, or Offering that has been used. 
• Tenant ID – Shows how many Tenants have used a specific capability. Clicking the tenant provides the following information. 
  • Tenant ID – This is the internal ID of the Tenant.
  • Tenant Name – This is the name of the Tenant that has been provided, if a name has been provided. Please refer to KBA 28324479(opens in new tab) to understand how to change the Tenant Name.
  • Current Usage – AI Traffic – This is raw usage data showing the number of traffic sent on a specific tenant (it does not reflect billing data). 
  • AI Type – Shows the AI group type like AI Agents, AI Features, Joule, Tabular AI, and more. 
  • Commercial Type – Shows either Base (free with no charging) or Premium (AI Units are consumed for Usage). 
  • Current Usage – AI Traffic – This is raw usage data showing the number of traffic sent on a specific tenant (it does not reflect billing data). 

Access all your AI balance statements within one location including an easy way to download your statements.

• To and From dates – Detail the time frame for when the balance statement was generated.
• Opening Balance – Shows the number of AI units available at the start of the balance period.
• Closing Balance – Shows the number of AI units remaining at the end of the balance period.
• Overage – Shows the number of AI units that you went over your available balance.
• PDF – Click this link to download the full balance statement which provides all details for your company.